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Results 1-20 of 849 for customer support.

IBM to Offer Eclipse Customer Support, Resources

Reinforcing the company's strategy around open source business models, IBM announced new resources designed to help software development teams build Eclipse-based, vendor neutral development environments. Additionally, IBM is unveiling a new Customer Support program -- IBM Rational Elite Support for...

Samsung’s Support for Linux on DeX Fizzles

Samsung has called quits on its effort to provide a full Linux desktop platform for Android. In an email to beta testers last week, Samsung said it would not support its Linux on DeX beta program for future operating system and device releases. Samsung's announcement coincides with Google's release ...

Oracle Open-Sources GraphPipe to Support ML Development

Oracle has open-sourced GraphPipe to enhance machine learning applications. The project's goal is to improve deployment results for machine learning models, noted Project Leader Vish Abrams. That process includes creating an open standard. The company has a questionable relationship with open source...

Suse, AWS Nudge SAP Customers to the Cloud

Suse recently entered an agreement to expand its relationship with Amazon Web Services, allowing Suse Linux Enterprise Server for SAP Applications to be sold directly on the AWS Marketplace. AWS customers that are running SAP workloads on Suse Linux Enterprise Server for SAP Applications -- a leadin...

Microsoft, Red Hat Offer Enterprise Support for Containers in Hybrid Cloud

Microsoft and Red Hat this week expanded their nearly 2-year-old alliance to bridge the gap between Windows and open source computing with the launch of several new initiatives to help enterprise customers more easily adopt container solutions. Through the new collaboration, customers will gain acce...

Microsoft Rolls Out Linux Support in SQL Server 2017 Release Candidate

Microsoft has announced the availability of its first public release candidate for SQL Server 2017, which includes full support for Linux. SQL Server on Linux improves on earlier previews with several key enhancements, including active directory authentication; transport layer security to encrypt da...

Microsoft Expands Linux Container Support in Windows Server

Microsoft has decided to expand its support for Linux containers in the next release of Windows Server. Linux containers and workloads will work natively on Windows Server, said Erin Chapple, general manager for the server operating system. The company also will extend Window Server's Hyper-V isolat...

Kingsoft Adds Cloud Support to WPS Office

Kingsoft on Tuesday announced that it has expanded its WPS Office suite to include WPS Cloud. The upgrade enables users to work in a cross-platform office suite environment with added storage, file roaming and sharing capabilities. The cloud-enhanced version is available for PCs and mobile as a full...

Docker, Canonical Team on Enterprise Support

Docker and Canonical on Wednesday announced a commercial agreement to integrate support for Docker Engine. The partnership gives Canonical customers a single path for support of the Ubuntu operating system and CS Docker Engine in enterprise Docker operations. It provides a streamlined operations and...

Adobe’s Vanishing Linux Air Support: Personal or Strictly Business?

Adobe's recent decision to pull support away from Air for Linux might be the first in a series of market adjustments designed to throttle its bottom line with Android rather than the traditional Linux platform. But the move could cost the company a bank roll of good will. Adobe officials do not see ...

OPINION

Hypervisor Fight Is Good for Customers, Good for FOSS

There have been many changes in the market and technology since Citrix acquired XenSource and a major stewardship stake in the Xen open source hypervisor four years ago. Red Hat's 2008 Qumranet acquisition and subsequent push behind the Linux-integrated Kernel-based Virtual Machine hypervisor has ad...

The Wide-Open Career Landscape of FOSS Tech Support

The growing popularity of free open source software is a sure sign that consumers and software developers alike are becoming more disenchanted with costly proprietary products. However, the promise of free software can be tarnished when software packages need configuration help and that help proves ...

What Does a Linux Support Contract Buy?

Though it's struggled when it comes to kicking in doors in the consumer market, Linux has clearly found a welcome home in the enterprise, and it appears to be making itself more comfortable with each passing day. "It's the fastest-growing server-side operating system of any of them that are out ther...

Who Needs Linux Support?

The Linux OS is free, but that doesn't mean it won't cost you more than pocket change to keep it working in your office. Depending on which of the many consumer or enterprise flavors you select, the price tag for support can range from your own invested hours scouring community help forums to spendi...

Outsourcing Customer Service to Second Life

The world of technology contact centers is going to get a little more engaging. IBM, forever scrambling to stay ahead of the game in customer interaction models, announced Thursday that a virtual IBM Business Center is open for business in Asia. What makes this different from any other contact cente...

New Linux Platform Supports Dual-Mode Cell Phones

Open Linux system platform and open source technology provider a la Mobile announced this week the availability of a complete Voice over IP Linux system stack for WiFi/GSM dual-mode phones. The new stack is part of the company's Market-Ready Series of Linux-based solutions for smartphones. The compa...

Red Hat Releases Enterprise 5.0 Server, New Support Model

Red Hat announced Wednesday the release of its Enterprise 5.0 Server and desktop/workstation versions of its open source Linux operating system. Red Hat also announced the availability of the Linux Enterprise 5.0 Advanced Platform, which provides the architecture to manage end-to-end open source app...

Dell Invites Customers to Pick Favorite Linux Flavors

Ever since Dell launched its IdeaStorm Web site earlier this year, the company has been inundated with customers -- and potential customers -- clamoring for Dell to offer Linux preinstalled on desktop and laptop PCs. In February, Dell said it would certify Novell's Suse Linux on business desktop and...

New Kace Tools Support Red Hat Enterprise 5.0

IT management firm Kace released this week an enhanced version of its Kbox 1000 series systems management appliances. While previous versions of the Kbox supported Red Hat Enterprise Linux 3 and 4, a key component of the latest Kbox release is enhanced support for Red Hat Enterprise Linux 5.0, which...

Is Wal-Mart’s Support for Suse Linux a Tipping Point?

Microsoft and Novell are proudly announcing the biggest proof-point to date that their groundbreaking alliance to work together for the benefit of their customers has real traction: Wal-Mart, the world's largest retailer, is gearing up to take advantage of Microsoft and Novell's collaboration and in...

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