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Results 1-20 of 21 for customer support.

New Linux Laptop Line Advances HP, System76 Open-Source Collaboration

HP’s new Dev One, powered by System76’s popular Pop!_OS Linux distribution, empowers developers to create their ideal work experience with multiple tools to help them perform tasks at peak efficiency not available on other computing platforms.

SolarWinds Hackers Still Targeting Microsoft, Focus on Support Staff

Microsoft recently disclosed that it too was no doubt a victim of the same Russian-based hacker gang responsible for the SolarWinds onslaught. As some of the details surrounding the cyberattack become known, the bleak disclosures might justifiably cause a sniffled gasp indicating that if Microsoft c...

TECH BLOG

What Does the Penguin Say?

Linux users love to chat, and few topics are so prevalent among users as distributions. A big one is a distro's suitability for beginners. Drawing in eager new users is the only way to grow the Linux community. Successful recruitment often hinges on making sure that newcomers start with a distro tha...

Docker, Canonical Team on Enterprise Support

Docker and Canonical on Wednesday announced a commercial agreement to integrate support for Docker Engine. The partnership gives Canonical customers a single path for support of the Ubuntu operating system and CS Docker Engine in enterprise Docker operations. It provides a streamlined operations and...

Red Hat and Hortonworks Cozy Up in the Cloud

Red Hat and Hortonworks on Monday announced a strategic alliance to integrate their product lines, as well as undertake joint go-to-market initiatives and offer collaborative customer support. By tightly integrating the enterprise Apache Hadoop platform with open hybrid cloud technologies such as th...

ANALYSIS

The Great OpenStack-Amazon API Debate

The discussion and debate over open source cloud software's compatibility with cloud leader Amazon's proprietary APIs was just beginning when the 451 Group released "The OpenStack Tipping Point" in April. With the advancement of the OpenStack software and community -- along with lingering questions ...

The Fox in the FOSS Henhouse

Oracle's proprietary posture may have soiled the welcome mat and vilified its good standing in the FOSS community as CEO Larry Ellison has pushed the balance point between servicing his customers and nickel-and-diming them to turn a higher profit. Clearly, since Oracle acquired Sun Microsystems -- a...

Nexus Hits the Mainstream

Ever since the Galaxy Nexus, the Samsung-built Android phone that will usher in Ice Cream Sandwich, was announced in Hong Kong in October, the device has been making the headlines. On Thursday alone, there were stories about its launch in Canada, Verizon Wireless' excluding Google Wallet from the de...

EXPERT ADVICE

Why Open Source?

The question "Why open source?" really encompasses two questions for the enterprise to consider: "Why use open source software?" and "Why should I develop my software in a community-based, open source way?" Who should care about the answers to these questions? Well, virtually everyone. As of 2008,...

AT&T 3G May Not Be Enough to Save Nexus One

The Nexus One smartphone is now compatible with AT&T's 3G network in the United States. Though the unlocked device can be used with SIM cards from most GSM operators worldwide, frequency differences meant its 3G compatibility was previously limited to T-Mobile's network in the U.S. The Android-b...

AT&T 3G May Not Be Enough to Save Nexus One

The Nexus One smartphone is now compatible with AT&T's 3G network in the United States. Though the unlocked device can be used with SIM cards from most GSM operators worldwide, frequency differences meant its 3G compatibility was previously limited to T-Mobile's network in the U.S. The Android-b...

EXPERT ADVICE

Software Appliances: Lean, Mean Deployment Machines

Today's enterprises are clamoring for software applications that run in a wide variety of environments -- everything from physical to virtual to cloud. If you are a software vendor, how do you make it easy to give them what they want? You could hand customers your software on a CD and let them figu...

Home-Brewed Entertainment the Open Source Way

One of the biggest trends in consumer marketing today is to appeal to the do-it-yourself mentality. Don't think so? Just visit home improvement outlets such as Home Depot and Lowe's for some clues. Then count the number of auto parts stores on your drive to the office. Also consider the iPod and oth...

When a Wiki Goes Corporate

Wikis are finally becoming a useful tool for collaboration and information sharing in the workplace. However, like all business tools exposed on the Internet or corporate intranet, IT managers have to view their deployments with a stern eye regarding who can use them and what corporate information m...

ANALYSIS

MuleSource Gets a Little Bit Commercial

MuleSource, a provider of open source service-oriented architecture infrastructure software, has jumped into the SOA governance pool with the community release this week of Mule Galaxy 1.0. Galaxy, an open source platform with integrated registry and repository, allows users to store and manage an i...

Red Hat Releases Enterprise 5.0 Server, New Support Model

Red Hat announced Wednesday the release of its Enterprise 5.0 Server and desktop/workstation versions of its open source Linux operating system. Red Hat also announced the availability of the Linux Enterprise 5.0 Advanced Platform, which provides the architecture to manage end-to-end open source app...

Dell Puts Preinstalled Linux on the Table

Dell's new IdeaStorm Web site, which invites the public to post ideas and product suggestions to Dell, has exploded with interest in desktop Linux. Thousands of site community members have asked Dell to preinstall several different versions of Linux on desktop and laptop computers, prompting Dell to...

IBM to Offer Eclipse Customer Support, Resources

Reinforcing the company's strategy around open source business models, IBM announced new resources designed to help software development teams build Eclipse-based, vendor neutral development environments. Additionally, IBM is unveiling a new customer support program -- IBM Rational Elite Support for...

Linspire Launches Free Version of Desktop Linux

Linspire on Monday announced plans to offer a no-cost version of the firm's operating system called Freespire. Kevin Carmony, Linspire's President and CEO, unveiled the Freespire project in his keynote address at the 4th Annual Desktop Linux Summit in San Diego. In his remarks, Carmony explained how...

Unisys, Red Hat Partner on Enterprise Linux

Unisys and Red Hat have announced plans to offer an integrated Linux platform to enterprise customers. According to the companies, the partnership spans an array of initiatives, including joint marketing, customer support, the continued development of open-source roadmaps and training. This announce...

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