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Apple Gingerly Sets More Stores to Reopen

"The guidelines are very proactive and should do the job of keeping Apple's staff and customers safe," he told TechNewsWorld "By proactively checking shoppers' temperatures before they enter and requiring both workers and customers to be masked at all times, Apple should be ab...

EXPERT ADVICE

4 Key E-Commerce Fulfillment Strategies During the COVID-19 Pandemic

Give complimentary meals to staff at the warehouse Allow flexible hours...

How to Stay Safe on the Internet, Part 4: Fighting the Power

They have enormous budgets. Deep pockets allow APTs to staff dedicated agencies with hackers. They can afford expensive toys, like supercomputers for brute force attacks, or zero-day vulnerabilities (found on the gray market) for crafting custom exploits Another advantage nati...

EXPERT ADVICE

How to Adapt Your Customer Service When Crisis Strikes

In a rapidly evolving situation like the current pandemic, you don't have the time to send out a new missive to employees nearly every day. At the same time, your staff needs to be updated and on board with any new developments within your company Having a central document av...

Red Hat’s Virtual Summit Crowds Hint at Future Conference Models

The problems ranged from speakers going over their allotted time to Internet outages in attendees' homes. Still, most of the glitches were minor, and the event staff was ready to handle them, Day said The bottom line is that Red Hat is not rejecting the notion of holding more ...

Salesforce Revamps Work.com to Help Businesses Address Pandemic

Workday, for example, is helping its customers with things like critical staffing and resource management as well as connecting with employees to provide guidance and support, Constellation's France noted SAP "has announced a number of offerings addressing a number of similar ...

How to Stay Safe on the Internet, Part 3: Drive the Black Hatters Mad

Criminal hackers also like to hunt small organizations that have modest capital but weak information security. Ransomware, which is rampant against these targets, is particularly devastating because they often don't have the technical staff to recover, and many resort to paying the ransom.

Ad Makers Use Deepfakes to ‘Refresh’ Old Content

With measures to stem the spread of COVID-19 putting a chokehold on their filming capabilities, advertising agencies are enhancing old content with new tech, including deepfakes ...

OPINION

HP’s COVID-19 Response: There Should Be an Award for This

It has rolled out new training, toolsets, and frameworks for managers because it recognizes that managers are the critical link to ensuring operations, but many are untrained to manage highly remote staff It is fascinating and brilliant because even those of us who had formal ...

INSIGHTS

Contact Tracing With Salesforce

So, all of this has been percolating in our society for decades, but now enter the novel coronavirus. People are sick, some are dying, and many are champing at the bit to get back to work. There's no cure, no vaccine, and no therapeutics. Our healthcare system is so far bending but not breaking -- but it needs a break, as do the people who staff it...

Get Ready for the New E-Commerce Normal

A combination of production delays and reduced staff kept many companies from maintaining the level of service they offered earlier in the year. However, most consumers said they were not affected by those operational strains. More than half of the respondents (53 percent) s...

INSIGHTS

A Patchwork of Useful Things

Those are good things, and it takes nothing away from those efforts to note that they don't do much for workers in the trades, bartenders and waitstaff, store clerks, and many others whose jobs mandate working with customers Luckily, the US$2 trillion relief package signed las...

Coronavirus Threat Sparks Revolt at Amazon, Whole Foods, Instacart

Over the past few weeks, some staff in at least 10 Amazon warehouses in the United States have been infected by COVID-19 but the company apparently has not shut down those warehouses Workers at Amazon's DTW5 sorting center south of Detroit reportedly learned a colleague had be...

Fast Coronavirus Test Gets Emergency FDA Approval

"I'm not sure if this is possible, but ambulance [staff] might be able to carry this test with them and test people in the field. EMTs can test glucose in the field," she noted. Urgently Seeking Asymptomatic Patients...

Report: E-Commerce Account Takeovers, Shipping Fraud on the Rise

"Security staff that are normally tasked with detecting fraud ... can miss attacks due to distraction or from drastic changes in the business that their monitoring is unprepared for," he explained Shipping Fraud...

Facebook Pledges Funds for SMBs in Face of Shutdowns

"Almost all small businesses will need fast-acting and affordable sources of financing so they can pay their staff today and fund their operations until life returns to normal and the business is fully up and running again," he told the E-Commerce Times Few Details Available...

COVID-19 and Computer Security, Part 2: Shoring Up Systems for Remote Workers

One significant security problem is that with so much data hosted in remote server farms or the cloud, that data is only as safe as the connections that can gain access to it. In an office, the systems can be better hardened, but allowing staff to work remotely can be akin to opening the gates to the barbarians...

Amazon Buckles Under Stress of Staple-Hoarding

As COVID-19 has spread, more people have turned to shopping online. In the short term, this is having an impact on how Amazon serves its customers. Staff are working around the clock with selling partners to increase availability of products and delivery capacity, Amazon said ...

New Website Aims to Help People Access COVID-19 Testing

Establishing a COVID-19 fund to provide paid sick leave to temporary staff and vendors who miss work because they have potential symptoms of the virus or are quarantined "In this unprecedented moment, we feel a great responsibility to help," said Pichai. "We'll keep doing ever...

EXPERT ADVICE

6 Signs You May Be Ready for a CRM Switch

Cloud computing has ushered in a complete transformation of business and what businesses are able to accomplish. Software that required a robust IT staff and team of database administrators just a decade or two ago is now instantly accessible for a fraction of the cost Despite...

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