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ANALYSIS

Exploring Attitudes Toward Americans in China, India

At InternationalStaff.net, before Americans are sent abroad to a new country, they are referred to the book Kiss, Bow and Shake Hands. Each country-specific chapter contains surprising information on doing business in other countries. However, the most surprising information for Americans could be the book's statement about how Americans organize and process information:...

CIOs Expect Steady Growth in Tech Sector Hiring

Sixteen percent of executives polled plan to hire full-time IT staff in the fourth quarter of 2005, while 4 percent expect personnel reductions. The net 12 percent increase in hiring is the largest net increase since the third quarter of 2002. Among CIOs who plan to hire in the fourth quarter, 36 percent said corporate expansion is the reason. Twenty-one percent cited increased customer and end-user support needs...

Security Experts Warn of Disaster Relief Scams

For its part, VeriSign has volunteered technical staff to scour the Web in search of sites that are spoofing The Red Cross. VeriSign Fraud Manager Steve Booth told the E-Commerce Times that his team has already taken down two phishing sites for the humanitarian agency in the past week...

OPINION

Texas Leads the Way for IPTV

In an August 2005 statement to USA Today, Mr. Martin said, "I asked the staff to explore what the Commission can do to ensure that local authorities are not unreasonably refusing to award additional competitive licenses" for video. That's a not-so-subtle message that if the problem isn't solved soon, the FCC may act in the interests of broadband deployment and consumer well being...

Microsoft Targets SMBs With Software Suite

"CA is supporting Microsoft's initiative and extending our presence in this market by providing these companies with comprehensive data protection in a way that addresses both their budget constraints and their limited IT staff resources," said a statement from CA Senior Vice President of SMB product development David Luft...

Microsoft on the Hunt for SMBs

"CA is supporting Microsoft's initiative and extending our presence in this market by providing these companies with comprehensive data protection in a way that addresses both their budget constraints and their limited IT staff resources," said a statement from CA Senior Vice President of SMB product development David Luft...

OPINION

Spotting, Swatting Sources of Spam

Namespace mining uses an automated program to generate likely addresses that can be spammed, e.g., James@InternationalStaff.net, Jamie@InternationalStaff.net and Jose@InternationalStaff.net...

OPINION

Customers Are Redefining What Intimacy Means

In the Dell situation, you see the classic disconnect between what a company wants to believe is excellent customer service on the one hand, and what the customer's expectations were in the first place. Notice in Gupta's article, Dell mentions they have built "two new call centers," yet the irony is that those centers will most likely be staffed with employees incented not on customer satisfaction but on efficiency. What emerges from the Dell fiasco are the following lessons learned:...

NEWS BRIEF

Firms Develop ‘Asian’ Linux

Japanese, Chinese and South Korean firms have jointly developed an Asian version of the Linux operating system, and are preparing to unveil the Chinese and Korean versions in Beijing on Thursday ...

EXPERT ADVICE

How to Unblock Your E-Mail

Respond to complaints: Complaints provide warnings to ISPs that some of their users may be putting that IP address at risk of being placed on a list to be blocked, but responding to complaints can cost an ISP valuable staff time, and so many of them do not spend the resources to maintain an active complaint response system. However, some managers of lists of blocked IP addresses monitor to see if an active complaint system is in place. If they are not satisfied with the complaint response program for an IP address or group of IP addresses, these managers will include the addresses on their lists for blocking...

Ritz Camera, Others Embracing Linux for POS

Multiple stores in distributed locations without local IT staff; Competition from very large global companies -- with huge economies of scale -- and smaller companies, which are nimble....

OPINION

Just Say ‘No’ to DMV-ization of Broadband

In Tacoma, for example, the city's utility ran a $23-million operational deficit in 2001-2002, on top of $16 million in operating deficits that accumulated over past years. Such a dire situation would lead a private corporation into bankruptcy, but Tacoma avoided this scenario by making residents pay for the mismanagement. Unfortunately, these examples don't seem to bother Mayor Newsom and his staff...

Profiting From Business Intelligence

Without BI, the company's sales and accounting staff could only get that kind of information through weekly or monthly sales reports, which came in stacks of paper at the end of the month. Those reports were key to adjusting prices competitively, "but nobody had time to look through it," says Patti Gillette-Ostrom, the group's director of IT...

EXPERT ADVICE

What to Do If Your E-Mail Is Blocked

IP addresses are separate from domain name addresses, which can be both letters and numbers. For example, the domain name InternationalStaff.net can be moved around from one Internet service provider (ISP) to another, with a new DNS address assigned by each ISP. Whereas individual e-mail addresses and e-mail from entire domain names can be blocked, most blocking occurs for numerical IP addresses or sets of IP addresses...

BUSINESS BRIEF

Firefox Share Dips in July

The open-source Firefox browser saw growth slip in July, according to the latest report from measuring and monitoring service NetApplications, which watches growth in adoption among a variety of popular Internet browser alternatives ...

FCC Criticized for VoIP Tapping Requirements

"It is contrary to the CALEA statute," Electronic Frontier Foundation staff attorney Kurt Opsahl told TechNewsWorld, referring to the FCC's ruling on the Communications Assistance for Law Enforcement Act (CALEA). "It's going to endanger privacy and stifle innovation." Broader ...

EXPERT ADVICE

Corporate Name Change Challenges

Sometimes -- and more often it is like an underground movement -- almost the entire staff whispers about the problem with the corporate name; after all, they are on the frontlines and confronted daily with some kind of a backlash for not having a clear message or a distinct connection with their corporate name...

OPINION

Emerging Alternatives to Windows Vista

On the business side the executive not only preferred Linux for data entry (they used Windows for some of the staff) but a thin-client deployment. It's interesting to note that most thin clients seem to be based on VIA technology now. One of the big reasons for thin clients, other than cost, was hardware theft. With thin clients, the government found that when one was stolen, the thief, after discovering he/she couldn't actually use the device, often returned it...

Firefox Browser Maker Goes for ‘For-Profit’ Status

The Mozilla staff itself has expanded by four times during the past six months to 40 employees, and those workers who have developed the underlying code, called the Gecko layout engine, will move to the new corporation Experts say that consumers are increasingly embracing Fire...

Metro Ethernet Fortunes Change in Second Act

Additionally, Ethernet fits easily into most enterprises. "Companies have Ethernet management tools and staff that understand how it functions, so it is simple for them to monitor their Metro Ethernet links," Infonetics' Howard told TechNewsWorld An Ethernet option is often in...

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