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IBM this week announced an agreement to acquire Consul Risk Management, a provider of identity access monitoring software that works across mainframe and distributed environments. When the acquisition closes sometime during Q1 2007, the software will be part of IBM's Tivoli software unit, complementing other access and control management offerings ...

Witness Systems announced Monday that it has acquired Amae Software, which will add customer feedback capabilities to Witness' contact center offering ...

Samsung Electronics and Microsoft will be offering the Samsung Ultra Messaging i600, a full-keyboard phone from Samsung's ultra slim product line powered by Microsoft Windows Mobile 5.0, in Europe and Asia early next year ...

Downloading movies from the Internet may be easierthan ever to do, but it isn't necessarily advisable,according to McAfee, which sees trouble ahead with thistechnology and Internet security. ...

How many dinosaurs could you build out of the carbon in one gallon of gas? ...

Microsoft lost a key ruling this week in the South Korean Supreme Court, which upheld a finding that the company infringed on Korean-English translation software patents held by a local inventor ...

Salesforce.com on Monday introduced ApexConnect, a new family of integration tools that connect its on-demand customer relationship management solution with back-office systems ...

Spam is reaching unprecedented levels according to a survey released earlier this month by Internet security vendor Postini. The firm reported a 59 percent increase in spam from September to November, when it processed nearly 70 billion e-mail connections. Unwanted e-mail has now reached a whopping 91 percent of all e-mail, it said ...

Hackers are incorporating virtual machine detection into their Trojans, worms and other malware in order to thwart antivirus vendors and virus researchers, according to a note published this week by the SANS Institute Internet Storm Center ...

No longer having to hear that "CRM is dead" is one thing to be thankful for, says Brad Wilson, general manager ofMicrosoft Dynamics CRM ...

Talk about art imitating life. A self-replicating worm dubbed "Grey Goo" has caused the virtual community Second Life to shut down at least once, according to the site's owners, Linden Life. Within the Second Life virtual environment, Grey Goo's creators claimed to spin gold rings, and unwitting players interacted with them to spread the malware further...

Siebel reportedly settled a class action lawsuit filed on behalf of its software engineers for US$27.5 million. The software maker was accused of violating overtime laws between 2000 and 2005 ...

Nintendo's Wii is entering the game marketplace as the clear underdog, going up against No. 1 and No. 2 heavyweights, Sony's PlayStation 3 and Microsoft's Xbox. Unable to compete based on high-definition graphics or speed, Nintendo's Wii is being positioned as a more fun -- and at US$250, far cheaper -- alternative to the other two consoles ...

There is little dispute that Software as a Service model rapidly becoming a dominant delivery model. By 2009, more than 50 percent of new implementations of sales force automation applications will be SaaS deployments, according to a newGartner research note ...

Avaya on Thursday made two related announcements: the acquisition of enterprise mobility software maker Traverse Networks; and a new product strategy centered around unified communications ...

Without fanfare -- in fact, there was no official announcement made at all -- China decided to stop blocking its citizens' access toWikipedia, the collaborative online encyclopedia ...

AOL on Wednesday launched the latest version of its instant messaging (IM) service, AIM 6.0, which boasts offline messenging, an improved user interface, and enhanced support for blogging and other social networking activities ...

Over the last week, two partnerships -- Pegasystems and IBM,and Amdocs and SAS -- have emerged to offer new CRMapplications for the banking industry ...

Siebel led a list of top CRM applications ranked according to their size and expertise in eight vertical markets in a recent IDC report. Not surprisingly,Oracle's other CRM solutions -- thanks to multiple acquisitions over the last several years -- also dominate a majority of the categories ...

Cingular, Samsung and Microsoft have launched a new smartphone that leverages the latest functionality in Microsoft's Windows Mobile 5.0 operating system and takes advantage of consumer demand for the ultra slim form factor ...