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This process gives enterprise IT staffs and ISPs a means to regulate the flow of suspicious or clearly spammed e-mail Zombies, or hijacked computers, are most often found in the large IP ranges of consumer broadband ISPs such as cable operators and DSL providers. With more tha...

An "I'm Bored" button directs users to sites where they can explore a number of quirky and unusual video clips designed to entertain and amuse; and an "Explore Area" lets users check out the most popular searches of all-time, recent top searches and staff favorites Through a c...

HP said the software uses "model-based automation," which means that it allows the IT staff to model a process and automate it instead of having to build the automation from scripts. That makes the process more intuitive and flexible "Ultimately if we can draw a picture of the...

If I were a technician, I would want these egotistical drivers to lose the race or get fired. I've worked at several companies where some of the top folks were so full of themselves and so disliked that they were actually set up by their staff for failure. The Gartner Group's ex-CEO was like this, and you have to believe that had a lot to do with Gartner's long-term problems and the eventual catastrophic departure of that CEO...

The members of the Big Four record label cartel have succeeded in characterizing 6,952 very ordinary Americans -- many of them students and children -- as hardened thieves and criminals who rob the beleaguered music industry and its financially hard-pressed contracted artists and support staff of what's rightfully theirs...

This is not what you are looking for. You do not require a dozen more people from the outside to jump on the bandwagon. The staffs of these companies are no better than yours to handle this project There are some very sophisticated advertising agencies around the world that pe...

"It's a great deal for IBM. IBM spends $5 billion in R&D a year and has generated 22,000 patents in the last decade alone. They need to maximize their return on R&D investments," Navi Radjou, vice president for enterprise applications at Forrester Research, told TechNewsWorld. "As a result, IBM has begun to connect their R&D staff directly with customers...

How hands-on is your management style? How much responsibility do you take for successful outcomes of IT projects within your firm? How does this compare with expectations of responsibility for managers and staff within most Western firms? How much authority do you delegate to others within your organization to quickly solve client problems? How much initiative do you expect them to take? How much authority is delegated to line staff and lower level managers at your firm, versus that which is retained by the top person in your organization? How well do staff in your organization work as a team in pursuit of a shared vision?...

Stein: There are other private IM providers. There are no other private IM-hosted providers. While Microsoft has announced Live Communication Server, Lotus has LotusIM. They are installed solutions. You need to buy the solution, buy servers, have a team dedicated to running a 24 hour a day, seven days a week, network. Omnipod offers customers a turnkey solution that's hosted. It's private IM, but ours is provided on a hosting basis so you don't need to buy any machine, you don't need to staff up to run Omnipod...

U.S. stocks retreated today as investors reacted to comments made by Federal Reserve Chairman Alan Greenspan that suggested U.S. trade deficits could be putting the nation's economy at long-term risk. Major indices lost ground in the face of a resurgence in oil prices and because of concern about the weak dollar ...

Debbie Matties, a staff attorney with the Federal Trade Commission, told TechNewsWorld that the most recent information indicates online fraud is increasing. Matties reported that for 2003, the FTC received nearly 80,000 complaints about Internet auctions. While 15.4 percent of all complaints on fraud centered on Internet auctions, the online theft opportunity represented nearly half of all the Internet-related complaints in 2003, Matties said...

Even Forrester, with a healthy quarter behind it, must be running pro forma financials about moving the heads-down research offshore. And offshore doesn't necessarily mean Bangalore or other cities in India. It could just as easily mean the Philippines, where college graduates are being hired quickly to staff groups that do what many western analysts consider to be the drudgery work of their jobs: number-crunching and drilling into SEC documents to get the most valuable data...

Phil Knight stepped down today as president and chief executive officer of Nike Inc., the athletic shoe and clothing company he co-founded in 1972 with Bill Bowerman ...

Much of this begins at the customer's main point of contact -- the call center. Organizations are aligning call center operations with business goals and seeing call center staff as a viable sales channel. With this new respect and responsibilities, and armed with predictive analytics, call center agents will rise to the challenge of making the right offer to the right customer at the right time...

Linux vendors from Europe, Asia, and North and South America have teamed up to create a common core implementation of the Linux Standard Base (LSB) 2.0. This implementation will serve as the core for each of the new consortium members' future Linux distribution products, the companies announced jointly today ...

Fred von Lohmann, a staff attorney with the Electronic Frontier Foundation, agreed that the MPAA will have a difficult time finding sympathy from consumers "There's absolutely no evidence that file sharing today is impacting their bottom line," von Lohmann told TechNewsWorld.

"What we've done is confirm that parents need to be concerned about this," the Indianapolis Star quoted Vincent P. Mathews, a professor of radiology at IU's School of Medicine and staff neurologist at Northwest Radiology Network, as saying "October was a month for the latest r...

Listed below are prices offered by merchant call centers in South Asia and Dubai for voice programs from U.S. clients. Price data comes from competitive bids received by InternationalStaff.net rather than from market surveys. Facilities submitting prices were prescreened. Unscreened, lower-quality facilities will generally be 10 percent to 15 percent cheaper than the prices listed below. Since most bids were made on the basis of aggregated contract opportunities, individual programs offered by firms going offshore alone might be more expensive, particularly in India...

In announcing the product, Rollins said his company had used it to dramatically reduce the amount of IT staff hours it took to update thousands of its own servers The companies are targeting what Gartner analyst Martin Reynolds called the "holy grail" of technology....

RightNow Technologies and UCN will team up to deliver an on-demand contact center solution, the companies announced today ...