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Formulate a messaging policy that is communicated regularly to all staff members and enforced throughout your company. The policy should clearly state proper uses of e-mail within your organization, as well as privacy and security requirements. Include the policy in employee handbooks and on a human resources intranet. Newly hired employees should read and sign the policy upon joining the company. Review the policy at least quarterly and closely monitor new compliance regulations...

Wage scales for IT professionals are increasing as firms seek to minimize turnover. The Indian software giant Infosys reportedly raised salaries by 30 percent in 2003 and 16 percent in 2004. Other firms are providing employee stock ownership plans and opportunities for international travel in efforts to reward staff and keep them from leaving...

NASA announced Tuesday that the Mars rovers, Spirit and Opportunity, have had their missions extended for an additional six months, or as long as the Martian rovers remain operational ...

Sometimes a facility in a later stage of its lifecycle will have a manager who belongs somewhere else. At InternationalStaff.net's IT partner firms, we address this by contract provisions that allow us to exclude anyone at a facility from dealing with our programs or our clients' programs...

Research from GartnerG2 reveals that self-service customers talk to bank staff for high-value banking issues more than those who don't use ATMs, online banking, online bill pay and interactive voice response (IVR) Analysts have long known that consumers differentiate their pur...

AMD has expanded its family of low-voltage mobile processors designed to offer high performance, security and mobility for thin and light notebooks. The new Mobile AMD Athlon 64 processor offers a 32-bit computing environment with a seamless transition to 64-bit computing ...

This report could be used to justify buying new personal computers, increasing maintenance and security staff -- and perhaps firing your IT executives The Power of Internal Audit...

A bullish outlook for the third quarter and the rest of the year from Ford Motor Co. helped give stocks a lift to close out the week, but pressure from a spike in oil prices pared the gains ...

But PeopleSoft's employees would suffer. "Oracle's going to eliminate at least 75 percent of PeopleSoft's staff," Trotta predicted "As for its overall standing in the marketplace, Oracle will still be number two behind SAP," even with the merger, said the Yankee Group's Dominy...

In addition to its more attractive price tag, outsourced network administration also carries an assurance that the job will get done. Full-time IT employees often complain that they simply don't have time to perform core maintenance and security tasks. And on-site staff often have a limited range of knowledge. External suppliers of network administration can offer a broader base of experience gained in many different environments...

"You cannot fight identity theft effectively through a security effort alone," Penn wrote. "It requires cooperation at a systematic level and can't be an isolated endeavor of back-office security staffers." ...

Bharti sought to downplay the situation and released a statement today saying that all service had been restored and that the damage was minor. However, line tests with merchant facilities running voice programs in the U.S. for InternationalStaff.net found that Bharti's lines were being cut off at intervals of one to 20 minutes. No circuit was found to be stable for longer than 20 minutes, with average circuit life coming in at less than 10 minutes...

The Gnome Foundation today released a new version of its popular Linux desktop. The new release, Gnome version 2.8, boosts speed and usability and offers several new features, the foundation said in a statement ...

Cendant Corporation's Hotel Group and Marriott International today announced the signing of a letter of intent for Cendant to purchase Ramada International Hotels & Resorts, primarily a franchised brand of 204 hotels representing 27,728 rooms in 26 countries and territories ...

Chief Financial Officer Harry You said the company was "disappointed" in the performance of its application business and said a plan to reorganize sales and marketing staff is aimed at boosting sales. Other executives noted that Oracle will soon roll out what it's calling a major update of its E-Business Suite...

The center will be based in Dalian, an industrial city in northeastern China. According to the company, 130 native speakers of Chinese, Japanese, Korean and English will comprise the initial staff, serving more than 4,200 SAP customers in the region SAP Worldwide Support...

But economists have a penchant for seeing both sides of a question. The phrase "on the other hand" crops up so often in the field that President Harry Truman once asked his staff to find "a one-handed economist." Not surprisingly, then, some economists take a more sanguine vie...

The HP technology includes servers, storage, networks and printing devices. HP will provide support and Web-based training to 7-Eleven franchisees as well, an important part of the package given the high turnover of 7-Eleven employees. Store staff can access the virtual education any time from a back room in their convenience mart. Store operators use in-store computers to reorder best-selling inventory and remove slow-moving items from store shelves...

The single biggest reason for the failures that InternationalStaff.net has experienced at offshore merchant facilities running our small and midsized programs is because of management issues at those facilities. We have put up with brief technical problems without a voice program totally failing. These technical problems have included line outages, switching issues, technology-scaling problems, e-mail and fax system failures, and poor line quality. Management problems, in contrast, are often harder to correct and can quickly spell total disaster...

Given how fragile the technology recovery is -- or perhaps was -- I thought it would be a good time to revisit why it's important for companies to devote staffing to building demand If they don't, there are likely to be some great sales come Christmas as vendors discover they ...