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Hosted CRM software vendor salesforce.com released a spate of announcements Wednesday in advance of its impending IPO. The announcements included its largest implementation yet, a 2,000-seat deal with SunTrust Banks; the release of an sforce toolkit for IBM's WebSphere Web services platform; plans to provide deeper integration between salesforce.com and Sybase analytics technologies; and the company's nine-thousandth customer, label maker Avery Dennison...

In the past, enterprises too often adopted an application strategy that consisted of blindly throwing money at software vendors to solve problems. Not surprisingly, this was an unwise use of capital ...

The latest iteration of the MyDoom worm, "MyDoom.F," has Internet security experts worried because, in addition to triggering denial-of-service (DoS) attacks, it also can delete files from infected computers. MyDoom.F was first identified last Friday and has picked up steam in just the last few days, Sophos senior technology consultant Graham Cluley told the E-Commerce Times...

There has been so much buzz in recent years about various enterprise applications that it is no wonder many executives feel underinformed and overwhelmed. ...

Apple and Pepsi's iTunes giveaway, which promises a free music download coupon under 1 in 3 Pepsi bottlecaps, made a big splash with an ad aired during January's Super Bowl. Now, is the promotion on the rocks following disclosure of a tactic to identify winning bottles without purchasing them first? Not likely, according to analysts and Mac experts...

When dealing with in-house CRM vendors, he noted, a company should watch for software add-ons or training time for staff members that may not have been anticipated With hosted CRM vendors, companies should be aware of potential hidden costs in infrastructure and resource estim...

A new worm known as Netsky.B emerged Wednesday. It is the second worm in the Netsky family; an earlier version, Netsky.A, was first identified Tuesday. According to Trend Micro's Web site, Netsky.B has an overall risk rating of medium, despite having a high potential for distribution and damage ...

The Intel Developer Forum (IDF) commenced Tuesday with a statement that Intel will outfit its 32-bit Xeon server and workstation processors with 64-bit extensions. According to the company, this technology will become available in the second quarter of 2004 ...

Until the Microsoft problem surfaced, IT had time to think through this issue and look for ways to mitigate it because the audit was clearly going to be focusing more on physical controls than electronic ones -- under the assumption that one was a greater exposure than the other -- and because the initial staffing for any audit function is financial, not IT-based.

Jim Steele, president of worldwide operations at on-demand CRM services provider salesforce.com, joined the company in October 2002 after a two-year stint as executive vice president of worldwide sales at Ariba. Prior to that, Steele spent 22 years at IBM, where he held numerous positions, including vice president of North America's western region and vice president of systems sales and general manager of telecommunications in the Asia-Pacific region...

Judging by its strategy, firewall vendor NetScreen is committed to a holistic view of enterprise security, leading the charge to integrate and deepen the firewall beyond its original parameters. The company's recently released Deep Inspection Firewall, for example, is designed to prevent application-level attacks, respond proactively to other security concerns, and integrate well with other enterprise security applications. Moreover, NetScreen's recent acquisition of Neoteris, a leader in SSL VPN (virtual private network) solutions, adds another weapon to its broad security arsenal...

It is not a given that people dislike automation. When ATMs began to proliferate during the early 1980s, people flocked to them. They allowed users to perform a host of basic banking transactions without having to wait in a long line for an in-person response. Today, most people choose to avoid teller lines unless they must perform a particularly specialized transaction...

In response to Microsoft's latest vulnerability announcement, a group of security analysts at Gartner has released a research note that advises enterprises against using Windows Server 2003 in mission-critical applications exposed to the Internet before the second quarter of 2004 ...

What's needed is defenestration -- throwing out the Windows mindset along with Microsoft's licenses and software -- but that's not as simple as changing a boot CD or even migrating a whole raft of servers. What's involved is fundamental change both in how IT operates and in what it does. For example, the consolidation mentioned earlier would be a small part of a planned IT evolution with applications change, increased user control, some new skills brought in, some existing staff let go and some staff retrained.

Cable giant Comcast has announced that, despite being rebuffed by Walt Disney CEO Michael Eisner, it will move ahead with a US$54 billion bid to acquire Disney. According to Comcast, its offer would be a tax-free transaction. ...

In what could be the beginning of the end of the Oracle-PeopleSoft takeover saga, staff attorneys at the U.S. Department of Justice (DoJ) have recommended blocking the deal because it raises antitrust concerns The DoJ informed both companies late Tuesday of the recommendation,...

As an example, he related the story of an Intel staffer who was putting in14-hour days and was asked to quadruple his productivity or lose his job tosomeone in Malaysia "It used to be a badge of honor, to work long hours like that," Besser said."But things are changing. People...

High-speed Internet access provider Covad has announced it will roll out Voice over Internet Protocol (VoIP) services to its business and consumer customers. The company noted that, following market trials planned for mid-2004, the rollout will start by the fourth quarter in most of its Metropolitan Statistical Areas (MSAs) ...

According to EFF staff attorney Wendy Seltzer, the ISP in the case, Online Policy Group, is seeking $5,000 in damages. All plaintiffs are seeking payment of court costs and legal fees, "which would be a more significant number." "What's more important than the money in this ca...

Larry Kramer founded MarketWatch.com as part of a joint venture between Data Broadcasting Corporation (DBC) and CBS back in 1997. After years of turmoil, the company, which publishes business news and financial information and tools, recently achieved profitability in the fourth quarter of 2003 and for the year as a whole ...