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Business executives often believe a necessary CRM tool is working for them when in reality it does just the opposite. Take the case of what brands hope to achieve with customer data and what they actually can do ...

Businesses should be increasing their market spend as a key strategy to weather the current economic setbacks. Not doing so will likely lose customers to competitors who boosted theirs, according to a study by commercial mix analytics firm Analytic Partners. Online visibility platform Semrush suggests similar findings. We spoke with both firms for advice on budgeting for marketing in a recession...

As the open-source model continues to prove its sustainability in the enterprise, the software community is ramping up its security mindedness. That concern was evident in recent weeks as leading Linux groups led the way for better code security ...

Other than malware and hacking, nothing has the potential to be more dangerous to your Windows 10 or Windows 11 computer's health than electrical failure ...

Vulnerability management is a major cybersecurity strategy that many organizations never seem to successfully solve ...

Advances in technology are spreading through law enforcement centers nationwide to help police departments better solve crimes and protect public safety. In this regard, law enforcement agencies are defined by some of the same gadgetry that is revolutionizing big business ...

Is your favorite Linux desktop Cinnamon, MATE, or Xfce? Or you are hankering for a change to something different and potentially better? ...

Retailers are stuck with a growing pile of unsold inventory as shoppers reprioritize their buying needs amid relentless inflation. Coupled with ongoing supply chain bottlenecks, this surplus merchandise stacked high in warehouses and back rooms is costing retailers more money to store ...

Do you use a big screen monitor with a desktop computer or a laptop as your sole daily driver? Either way, adding a second display will more than double convenience and productivity ...

Cloud-native microservices platform Lightbend wants open-source licensing to better meet developers' needs and is doing something to make that happen. However, the replacement fix is not a traditional open-source license. Rather, it transitions there in time ...

As consumers continue to explore virtual shopping in the metaverse, two companies forge the path for shoppers with platforms that make e-commerce more inviting by bringing 3D virtual showrooms and virtual try-on rooms to reality ...

The escalating use of e-commerce creates a feeding frenzy for fraudsters. As online shoppers make convenient summertime purchases and start to focus on their upcoming holiday buying lists, they need to know how to avoid getting ripped off ...

Sometimes the world of smart technology innovations collides with the planet of dumb customer service provisions. That collision usually does not bode well for the customer ...

As IT workers continue their daunting job of protecting network users from bad guys, a few new tools might help stem the tide of vulnerabilities that continue to link open-source and proprietary software ...

The art of automating business communication extends to resurrecting handwritten letters to customers and maximizing the appearance with a robot labor force to produce the correspondence ...

Shop owners and internet merchants need to turn shopping into game-playing experiences to meet ongoing changes in e-commerce. They also need to forget the industry hype about the marvels of personalization as a marketing strategy ...

Cybersecurity pros want the computer industry to push for vendor consolidation and open standards ...

Navigating the internet can be a trouble-filled journey. Bad actors intent on exploiting uninformed users are constantly lurking behind emails, websites, and social media invites. Even your Wi-Fi router and those now-ubiquitous QR codes can be danger points. Add to that the never-ending virus and malware threats ...

MakuluLinux Shift is one solution to standardizing the Linux desktop ...

An unusual STEAM (science, technology, engineering, arts, and mathematics) concept combined with some fashion know-how sewn in is creating a unique brand of tech-based fashion entrepreneurship ...