- Welcome Guest
- Sign In
- Welcome Guest
- Sign In
Avtex, a Microsoft Certified Gold Partner that offers contact center, IP telephony and unified messaging applications, will be moving into the hosted contact center VoIP space once its acquisition of Interactive Solutions International is completely absorbed ...
CRM may be the largest Software as a Service (SaaS) market, but it is by no means the only one. If current trends continue, it may well lag behind the new software sectors moving to adopt the SaaS model ...
Talisma has released a new version of its Customer Interaction Management suite, Talisma CIM 7.0. The software integrates multiple communication channels, including e-mail, chat, Web self-service and phone. Able to handle million of interactions, Talisma 7.0 can be deployed on-site or on-demand ...
Sage Software has introduced version 5.8 of its CRM application, an upgrade that includes new customization, data management and user administration functionality. Its marquee feature is the Dashboard, or user interface, Elaine Therrien, North American product manager for Sage CRM, told CRM Buyer ...
Sony Ericsson and Google have introduced a phone aimed at a rapidly growing segment of Internet users -- bloggers ...
The market has declared CRM dead any number of times over the years. The most recent pronouncement came when iconic Siebel was purchased by Oracle. If the market maker couldn't stay afloat, then what hope did other vendors have? ...
IBM is pushing its business partners to more heavily promote its software-as-a-service (SaaS) initiative by offering new sales and marketing incentives ...
Is it a digital music player? A smartphone? A new PDA? For some time, Microsoft has been seeding expectations of a new device, code-named Project Origami, that would combine some or all of the functionality of these popular products ...
Small and medium-sized businesses -- empowered by the range of applications developed with them in mind over the last few years -- are getting more demanding about features and functionality, suggest two recent surveys ...
With the rollout of Microsoft CRM 3.0 now underway, expectations are running high that this is the version that will finally push Microsoft far into the small and medium-sized (SMB) CRM vendors' turf ...
Salesforce.com has introduced a new application to give users status updates about system performance. Uponlogging in, they can access current information about incident reports, maintenance schedules and other performance-related topics. The service is free ...
A number of CRM vendors have released mobile applications in recent weeks -- anecdotal evidence suggesting that the category is on an upswing ...
Amazon is getting ready to sell the one consumer product it doesn't already offer: digital music ...
FrontRange Solutions is expected to introduce GoldMine IP Voice in the United States within the next few weeks ...
The links on your site work. Your corporate information is up to date -- complete with easy to find contact information. Your Web price special is there, flashing wildly, for all to see ...
Microsoft andSugarCRM will team up to enhance interoperability between Microsoft Windows Server and SugarCRM products so users can take better advantage of the simplified administration available on the Windows platform. The companies made the announcement Tuesday at the Open Source Business Conference in San Francisco ...
Microsoft is aggressively promoting its push e-mail service as a slew of partner carriers announce its availability at an industry trade show ...
Eva Yusa is not crazy about eBay. One problem for her -- just to name one -- is that you have to wait a while to find out if you won the bid. It is not her idea of a customer-friendly shopping experience, she writes in her blog. "It's like breadlines in Russia. Please pick me, take my money!" ...
Google has introduced a new version of its desktop software that gives users the ability to find information on any PC and then share it with others ...
Loading ...
