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OPINION

Toronto’s IT Fiasco: Repeating the Past Again

But they don't. And unlike Austin, they are from Toronto -- meaning they have nothing to learn from Joe Barr or anyone else. Instead, they're off to repeat the experience, this time asking council to approve 14,000 new Windows XP machines and a staff of 30 to install 800 of them per month while, I'm told, quietly structuring a big vendor "financial proposal" to do the job in three months...

LOOKING FORWARD

Hope for the Beleaguered: CIO Wish List for 2004

When the E-Commerce Times asked industry experts what tops the typical CIO's wish list, Scott Tiazkun, research manager for enterprise applications at IDC, joked: "Relief from the nightmare of being pulled from a dank, small hiding place by enemy software vendor sales personnel!" ...

OPINION

Bill Gates and the Asteroids of Doom

Microsoft's bet is, reasonably enough, that customers will accept these costs. After all, improved security is a big carrot, and the small system demos will get slicker long before anyone notices that staffing requirements are doubling for bigger businesses that attempt to deploy the technology...

BEST OF ECT NEWS

Inside the Rock-Bottom World of Overstock.com

For many online shoppers, Overstock.com has become a favorite bargain-hunting destination. The e-tailer offers up to 80 percent off the sticker price of items ranging from dresses to computers, and it has dedicated staffers in its customer service and warehousing departments to keep the operation running at Internet speed...

Norwegian Court Clears ‘DVD Jon’ Again in Appeal

Electronic Frontier Foundation staff attorney Wendy Seltzer said the court was actually contemplating whether or not U.S. law. -- specifically the Digital Millennium Copyright Act (DMCA) -- applies in Norway Indicating that the ruling might have implications in the U.S. case o...

The Most Trusted Companies in E-Business

For example, Orbitz chief marketing officer Mike Sands told the E-Commerce Times that his company has made a huge investment in customer care resources, both in staffing and technology. Also, the site continually tries to refine its search results so that customers can have more results for their travel planning...

SPECIAL REPORT

NetScreen, Cisco Shift to Network Security Super-Device

Financial and staff constraints will further boost sales of more all-encompassing firewalls. "Few organizations have the capital budget to purchase multiple independent systems, and even fewer have the personnel needed to maintain a collection of different systems," he said. "Integrated, multifunction security systems will become dominant because they're much more cost effective, easier to deploy and manage, and have the ability to use multiple functions in concert to thwart attacks."

US Court Hamstrings RIAA, Quashes Subpoenas

The association has used subpoena powers based on the Digital Millennium Copyright Act (DMCA) to issue nearly 3,000 subpoenas to ISPs to identify infringing users, according to Electronic Frontier Foundation staff attorney Wendy Seltzer, who called the federal appeals court ruling "an early holiday present."

INDUSTRY REPORT

The Most Destructive Viruses of All Time

Code Red I and Code Red II, which emerged in the summer of 2001, presented IT staffs with new challenges. With a virus, a user has to download the software and then open up a file before it becomes effective. With a worm, the user only needs to inadvertently download the software, which then can activate itself and spread to other vulnerable computers...

VeriSign Buys Guardent in Network Security Push

The fact that VeriSign plans to keep Guardent's staff in place shows the respect the company has for the smaller firm and indicates it understands that enterprises want to see Guardent remain intact. VeriSign is a relative newcomer to the managed security services field, though it did score a high-profile customer win earlier this year when Merrill Lynch announced it would use VeriSign's service.

SPECIAL REPORT

CTO Wish List for 2004

With multiple projects keeping IT staff busy, the need for versatility and flexibility is pressing. Vendors that can customize their offerings have always been popular, but this ability may be even more important as companies move forward into the new year This shift toward ad...

IBM Touts New Grid and Autonomic Services

IBM has unveiled new grid and autonomic computer services that, according to Bruce Williams, the company's general manager of integrated technology services, will "bring together industry specific business consulting knowledge with advanced technology skills ... [to help] companies ... improve core business processes that are critical to their success and growth."

Google Eyes India R&D Facility for 2004

In addition to gaining access to thousands of highly educated computer professionals in Bangalore, Google also will be able to have an R&D staff that essentially works around the clock, with the India crew arriving at work just as U.S. workers are signing off for the day, and vice versa.

Google Eyes India R&D Facility for 2004

In addition to gaining access to thousands of highly educated computer professionals in Bangalore, Google also will be able to have an R&D staff that essentially works around the clock, with the India crew arriving at work just as U.S. workers are signing off for the day, and vice versa.

Google Eyes India R&D Facility for 2004

In addition to gaining access to thousands of highly educated computer professionals in Bangalore, Google also will be able to have an R&D staff that essentially works around the clock, with the India crew arriving at work just as U.S. workers are signing off for the day, and vice versa.

Ghosts of E-Business Past, Present & Future

Some lessons remain to be learned, though. Although the bad old days seem to have passed, e-commerce companies still face significant challenges in the present. Some of these hurdles are standard business difficulties, including retaining customers, determining adequate pricing strategies, maintaining proper staffing levels and keeping up with the pace of technology changes...

Ghosts of E-Business Past, Present & Future

Some lessons remain to be learned, though. Although the bad old days seem to have passed, e-commerce companies still face significant challenges in the present. Some of these hurdles are standard business difficulties, including retaining customers, determining adequate pricing strategies, maintaining proper staffing levels and keeping up with the pace of technology changes...

Ghosts of E-Business Past, Present & Future

Some lessons remain to be learned, though. Although the bad old days seem to have passed, e-commerce companies still face significant challenges in the present. Some of these hurdles are standard business difficulties, including retaining customers, determining adequate pricing strategies, maintaining proper staffing levels and keeping up with the pace of technology changes...

OPINION

An Open Letter to Darl McBride

Forget this GPL stuff. It's not important. I mean really, can you imagine a grown-up lawyer telling a real court that SuSE's release of code under the GPL makes everything all right if you can show that SuSE first got that code from an IBM staffer who should have known better?...

E-BUSINESS SPECIAL REPORT

The Bright Side of Outsourcing

For example, companies hire cleaning staff, cafeteria and transportation employees, he explained. In addition, businesses buy or rent properties, hire or buy limousines or shuttles, and spend on entertainment, travel and training ...

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