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FTC staff attorney Steven Wernikoff told the E-Commerce Times that what set this operation apart from other scams investigated by the FTC is that the site was "all about gathering people's personal information." Many consumers were directed to Rhinopoint.com by their Internet ...

However, the strong interest Orbitz generated has had both positive and negative effects on the company. Orbitz rushed to double its customer-service staff shortly after it opened its virtual doors. Orbitz said some customers were "impacted" as its Web site and phone banks were swamped with service requests.

Lycos, which cut 15 percent of its staff in May, said it gains because Lycos users will now have access to the millions of auctions listed at eBay. "Adding eBay's breadth to Lycos Auctions creates a must-visit destination that keeps our customers in our network, while generat...

Orbitz, the online travel company launched by a group of airlines earlier this week, said late Wednesday it plans to double its customer-service staff over the next three weeks, to more than 200, in order to deal with a "deluge" of business The Chicago-based company, controlle...

The New York City-based company reportedly put itself up for sale in May, after dramatically scaling back operations and slashing staff from 265 to 30. The company also shut down 13 branch offices and joint ventures in Japan, China, Korea and Italy ...

This is the second major round of job cuts for CSFBdirect within three months. In March, the company laid off 150 employees, or 10 percent of its staff at the time, and closed its Parsippany, New Jersey call center Despite the cuts, CSFBdirect said it plans to continue expandi...

Meanwhile, financial news service MotleyFool.com said in February that it had handed pink slips to 30 percent of its staff, or 115 employees from a staff of 355, in its U.S. and UK offices. The company also discontinued its online marketplace Soapbox.com, which had been launched only six months prior...

A letter sent by the FTC to Amazon's attorneys advised them that the decision not to take any action was made at the staff level and could later be revised ...

The announcement came one day after BlueLight said it was trimming its staff and shifting many of its merchandising and marketing functions to majority investor Kmart. On Tuesday, it was reported that Kmart was engaged in talks to purchase the 40 percent of BlueLight it does not already own...

The FTC has also implemented a new system for sniffing out potential onlinefraud, called "Surf Days." On a designated Surf Day, FTC staff members scan the Internet for a specific type of claim or solicitationthat may be in violation of consumer protection law. When a suspect ...

BlueLight.com announced Wednesday that it is paring its staff and planning to rely more heavily on the resources of its majority investor, Kmart Corporation BlueLight said the strategic actions were designed to improve the e-tailer's overall efficiencies and accelerate its "ma...

According to the GAO, due to severe staff shortages, the NIPC has been lax in finding and reporting computer viruses to businesses and the public until significant damage has already been done Founded as a 24-person agency, the NIPC is evidently running with just 13 employees....

The company said that Egarden would keep a skeleton staff to maintain the infrastructure of the site, while U.S. Home & Garden evaluates strategic alternatives, including a sale, a merger or an alliance. ...

"I think part of the problem is, eBay does not employ sellers or collectibles experts on their staff, so they do not TRULY understand the buying/selling experience," wrote another angry seller. "All they see is the short-term picture, i.e., someone clicks on a Web site link, that user is being diverted from eBay."

Analysts generally agree that if Net brokerages have to cut costs to keep them in line with revenues, then trimming staff -- and even server capacity in a time of low trading volume -- is the way to go "The difficulty is that if you pull back too hard and things start to turn ...

Not only has there been a dramatic drop in new accounts opened at online brokerages, but trading volumes are way down as well. Major players are cutting staff and reporting losses Mirroring the dot-com shakeout, the Internetbrokerage sector may be heading into a shakeout of it...

Priceline's restructuring efforts included the reduction of its staff from 538 employees in the fourth quarter of 2000 to 344 employees at the end of the first quarter 2001 ...

Staff Cuts Priceline's restructuring efforts included the reduction of itsstaff from 538 employees in the fourth quarter of 2000 to 344 employees at the end of the first quarter 2001.

Daniels said part of the blame lies with automated e-mail response programs that are not performing up to expectations. The right programs, especially those that use natural language processing, can cut staffing needs by 40 percent at companies with large volumes of electronic mail, Jupiter said.

In February, E-Stamp reported a net loss of $112.8 million, or $3.04 per share, for 2000. The company also let 45 employees go. The staff cuts came in addition to the 30 percent of its workforce laid off in November. E-Stamp was the first company to receive U.S. Postal Servic...