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Have You Hugged a Hacker Today?

The impulse to draw trigger-quick conclusions has led some observers to think that acquiring fame as a hacker is an easy ticket to a great job. That notion presupposes that the high-tech companies and government agencies who court hackers would benefit in some way from their notoriety, which makes no sense. Would the presence of a known felon on the staff boost investor, consumer, or citizen confidence? ...

Clinton OKs $5.5B Internet Deal

While the terms of the approval were not disclosed, NTT previously agreed to create a separate division of Verio -- staffed and managed only by U.S. citizens -- to handle any law-enforcement requests for electronic surveillance. NTT has also agreed to other terms to address c...

Drkoop Receives Lifeline, Faces SEC Probe

The embattled company told the SEC that it filed its second quarter results late because "efforts to pursue significant corporate transactions placed significant demands on our financial staff." Such efforts apparently resulted in Tuesday's announcement of the receipt of $20 ...

IBM and Kana in Customer Service Deal

"For companies to just put up a storefront as a way of doing e-commerce is like the Gap opening a store and staffing it with people who can only take credit cards and can't answer questions or give advice," Bettua said. "Right now, it's seen as a separate component, but a year from now, there's going to be no difference between e-commerce and customer service. E-commerce has to include service, marketing, personalization." ...

High-Tech Leaders Favor Net Security Czar

When it comes to solving the information technology (IT) staffing crisis, 42 percent believe that relaxing immigration laws to allow as many as 200,000 IT workers into the United States will not solve the problem. Additionally, 62 percent agree that Congress should require foreign technology workers to teach future American employees rather than just replace them.

Living.com To File for Bankruptcy

"Those days are over, so [it's] time to trim the staffs a little bit," Williamson said. Living.com posted an apology Tuesday to its customers. "We regret that circumstances beyond our control have forced us to discontinue operations," the company statement read. "We are sorry...

Internet Innovation Is History

Critics charge that even though computer science curricula have a problem of their own maintaining qualified faculties, traditional sciences including physics, chemistry, biology and the earth sciences are suffering even greater staffing deficits. The number of undergraduates...

What’s Wrong with Net Pharmacies?

However, Illinois-based employment firm Challenger, Gray & Christmas issued an ominous report in July, which found a correlation between the layoff of staff and dot-com closures. The report said that the bulk of the 7,592 Internet jobs lost since December were among Internet retailers. Health and fitness sites lost 671 jobs, the firm said.

Study: E-tailers Flunk Customer Service Test

Improving online customer service could save companies money, because it is cheaper to provide answers on a Web site than to staff a call center, Gartner said. For a retailer, the right online customer service tools could boost Web revenue to as much as 15 percent of that given company's total.

The Dot-Com Delivery Challenge

Though Bertelsmann undoubtedly has a long-term strategy that will make sense of its purchase decision, it is questionable whether the new owner will be willing and able -- given the lateness of the day -- to sink enough of an investment into the new staff and infrastructure that CDNow will need to meet delivery expectations this year.

Report: New Day Dawning for Dot-Com Workers

Said John Davis, a compensation consultant for the Chicago, Illinois-based Hewitt Associates, "As these Internet companies continue to get established, they should begin to develop solid compensation philosophies that support their business strategies. This will enable management to make clear decisions whether to staff ahead of company growth or in line with growth and compensate accordingly." ...

eBay Q2 Results Top Estimates

After shelling out $260 million just 15 months ago for Butterfield & Butterfield, eBay is now going to lay off about five percent of the live auction house's staff and move its Chicago, Illinois brick-and-mortar operations online. Butterfield & Butterfield had been holding li...

U.S. Lawmakers Probe FBI Net Spying

Short of allowing ISPs to provide the data law enforcement agencies need, staff counsel for the Center for Democracy and Technology Alan Davidson called for the requirement that Carnivore use an open-source technology model to allow the public to get a close look at how it works.

Study: Layoffs Signal End for Dot-Coms

A month ago, a separate Challenger survey found that 1,263 of the almost 5,400 jobs lost since December came from 17 dot-coms that cut staff in June. "As we forecast in our first report last month, the dot-com period of survival of the fittest could be expected to escalate --...

iVillage Ventures into UK

Under the leadership of two founding iVillage employees, the London-based company has commenced operations in the UK in the editorial, technology, sales, marketing and financial areas with a staff of 16. An announcement concerning additional key hires will be made in the next few months.

Can Paying Web Surfers Pay Off?

The company, AllAdvantage.com, is sticking by its guns, saying that the 10 percent staff reduction -- 60 workers in the United States lost their jobs -- is simply a matter of trimming costs and restructuring its departments. But in an era when some firms with relatively sensi...

White House Seeks To Curb Net Spying

"It's time to update and harmonize our existing laws to give all forms of technology the same legislative protections as our telephone conversations," White House Chief of Staff Joe Podesta told the National Press Club. ...

eBay Backs Away from Live Auctions

After shelling out $260 million (US$) just 15 months ago for the Butterfield & Butterfield live auction house, eBay is now going to lay off about five percent of the Butterfield staff and convert its Chicago, Illinois brick-and-mortar auction house into an online auction. But...

U.S. Settles Web Pharmacy Fraud

Focus Medical Group had billed itself as "a full service clinic with a full time staff dealing with the treatment of sexual dysfunction," and said that "the clinic's licensed medical physicians [work] with an organization of physicians throughout the United States and Internationally." ...

Online Stamp Idea Fails To Stick

Many people still think of it as a branch of the government, which may account for some of the negative attitude. Long lines and understaffed counters don't help. One would think that the negative aura surrounding the post office would be enough to give online stamp purchasing a strong jumpstart.

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