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Squandering a Golden Opportunity

Specialists could support particular technology platforms, or -- to avoid potential clashes among competitors -- customer service staff could be assigned responsibility for getting up to speed on a group of sites selling different products, or selling similar products in different markets. Companies could buy into the service and pay as they go based on the number of calls generated by their sites.

Despite Foes, Spam Thrives

Anti-spam activists complain that consumers spend vast amounts of time and money sifting through messages to determine which are unsolicited, and ISPs have to deal with bulk e-mails to multiple recipients, which can tie up network bandwidth and monopolize staff resources. Alt...

Six Airlines Target Priceline with Travel Site

The San Francisco, California-based site, to be called Hotwire.com, already has a staff of 50 employees and initial funding of $75 million (US$) from investors. The majority investor is Texas Pacific Group, a private investment company that is not known for investing in startups.

EU To Block WorldCom/Sprint Merger

The Post reported that European Competition Commissioner Mario Monti's staff has already drawn up an order blocking the merger and sent it to the various antitrust authorities of the countries making up the European Union. An advisory committee is scheduled to consider the draft Thursday and forward a recommendation to the commission.

Web Content: The Once and Future King

Despite a slew of awards and some big-name celebrity backers, APBNews.com ran out of cash and fired all its workers, and Salon.com handed pink slips to a large percentage of its staff -- including the CEO's wife. Still, content remains the top reason why people log onto the I...

NBCi To Restructure Web Holdings

Lansing also said plans to increase the company's staff have been cancelled and that new acquisitions will be curtailed. ...

eToys Acquires Online Party Site

Even though eParties was entering an already crowded field, eCompanies had great hopes for the site because of Haddad's experience in shaping growth strategies for Mattel's $1 billion interactive division. However, the end came quickly and in May, eParties announced it had laid off its entire 29 person staff in preparation for an upcoming acquisition.

Do Special Interests Rule the High-Tech Roost?

Among their objections, the unions accuse companies of exaggerating the high-tech shortage as part of a scheme to eventually replace their older, highly paid staff with younger, lower paid foreign workers. ...

Toysrus.com To Expand Operations

Just days after Disney-backed online toy retailer Toysmart.com shut its virtual doors for good, Toysrus.com announced Monday that it plans to double its staff and expand operations over the next year Still smarting from a rough-and-tumble holiday season marred by late deliveri...

InsWeb Slashes Workforce

Less than a year after its IPO, online insurance portal InsWeb Corp. said on Monday that it is moving its headquarters and cutting its staff by 40 percent The Redwood City, California-based company said it plans to move its offices to Sacramento, California later this year and...

Sony Plays Games with Verant Acquisition

Verant has a staff of more than 150 software developers split between its headquarters in San Diego and its office in St. Louis, Missouri. Sony has not announced how many of these employees will retain their positions. ...

IBM, Internet Capital Form Online Patent Exchange

The new venture will be headquartered in Chicago, Illinois and have offices in the Netherlands. The site will be hosted by IBM Global Services, and be staffed by a number of current IPN employees, the companies said. Internet Capital provides operational assistance, capital s...

Boo.com Burns Out

Some analysts also say that Boo.com spread its initial resources too thin by targeting 18 international markets at once. The site is available in seven languages, and offers customers in most markets free shipping and free returns. Boo.com also staffed its customer call centers with multilingual representatives.

Uncle Sam Exposed as Cybercrook’s Accomplice

According to federal prosecutors, Christian used the names and Social Security numbers of military officials -- including former Joint Chiefs of Staff chairman John Shalikashvili -- to obtain over 300 fake credit card accounts. Christian used the accounts to make online purch...

Mother’s Day: The Next Big E-Commerce Test

The prospect of hordes of last-minute shoppers has online merchants working overtime and bolstering their staffs with additional employees, with some companies staying open for business around the clock. "One big change we're seeing this year is that people are shopping a lot...

U.S. Unveils Net Fraud Center

The center will be initially staffed by 12 FBI agents and 25 representatives of the National White Collar Crime Center, an organization funded by the U.S. Department of Justice that provides support services to state and local law enforcement for the prevention, investigation and prosecution of high-tech and economic crime.

Internet VC Funding Brisk in Q1

Staffing is by far the biggest expense for new companies, according to executives at VC-backed firms, who say they have to hire more employees if they want to grow rapidly to build their sites and gain market share. The stepped-up hiring leads to more spending, as larger quar...

CRM Report: MarketForce Snapped Up by UK Software Company

Staffware plc, a UK-based software firm engaged in the process workflow industry, announced Friday that it has acquired Arlington, Texas-based CRM solutions provider MarketForce in a $20 million stock and cash deal The acquisition will allow Staffware to extend its workflow pr...

CRM Report: Interliant Gets Freeinternet.com Ride

The Purchase, New York-based company said it will provide Freeinternet.com with the PeopleSoft Financial Management System and the Onyx CRM solution. Interliant will also host and manage the systems, and provide support and training to the ISP's staff. Freeinternet.com has 2....

eBay Beats Q1 Estimates, Splits Stock

The company said it spent more money during the latest quarter, as it invested in staff, customer support and infrastructure equipment. Personnel costs were the biggest expense, eBay said, though sales and marketing expenses also rose. The stock split is payable May 24th to s...

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