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Rep. Billy Tauzin, a Louisiana Republican who heads the House subcommittee on telecommunications, recently sounded a warning to the industry. Despite the passage last year of a three-year moratorium on Web sales taxes by Congress, and despite the staffing of a 19-member commission on the subject with friends of the industry (something local governments are fighting in court), he said, taxes are going to happen.
Shopping.com customers can now receive answers to their questions around-the clock, 24 hours a day, 7 days a week. The company also says that customers can expect faster service now, through the integration of new internal support systems, and the doubling of the site's customer service staff.
Penguin Computing also offers a 24 hour, 7 day-a-week technical support center and on-site technical support staffed by Linux programmers, engineers and systems designers. According to Allison Huynh, vice president of Penguin Computing, "The addition of 24 x 7 and onsite tech...
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