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Google is contesting the right of UK Safari users to bring a case against it in the UK, according to a statement from the plaintiffs' law firm ...

This story was originally published in two parts on April 12 and April 19, 2013, and is brought to you today as part of our Best of ECT News series ...

When the expected surge in mobile video advertising arrives, it's not just consumers who will have adjustments to make ...

LinkedIn, the go-to social network for professionals, is opening its tent wider to include young people aspiring toward a career -- namely, budding college students and high school students with an eye on higher education ...

Wireless customers are generally much happier with the quality of service they receive from providers via the companies' self-service websites than through other outlets, a new survey from J.D. Power reveals. In addition, they're happiest with AT&T among service providers, the study found. ...

The Syrian Electronic Army on Thursday claimed credit for hack attacks that took control of portions of a handful of U.S. news sites via an article-recommendation service they all use ...

SugarCRM and BroadVision have teamed up to integrate their respective products -- SugarCRM's namesake CRM app and BroadVision's Clearvale enterprise social networking platform -- to give users a fuller view of what is happening in the enterprise, the companies announced this week ...

Google is making a major push into voice search with the rollout of several new capabilities, the company announced on Wednesday ...

Millennial Media announced on Tuesday that it will acquire competitor Jumptap in a stock transaction worth approximately US$225 million. Under the terms of the agreement, Jumptap shareholders will receive approximately 24.6 million shares of Millennial Media ...

Facebook on Monday announced that it will acquire Mobile Technologies, a company that specializes in speech recognition and voice technology ...

As an onslaught of mobile video ads threatens the digital advertising landscape, it's sobering enough to realize that more than a few brands are not fully prepared ...

Nice Systems has introduced a Contact Center Video Recording platform to its Nice Interaction Management suite. While not in great demand yet, this feature surely will draw more interest if customer service and regulatory trends continue on their current trajectory. ...

Almost a week after the Obama administration overturned a ban issued by the International Trade Commission against the import of certain Apple items, the ITC made a similar ruling -- this time, against Samsung. ...

Yahoo's 20-year-old logo is set to change next month with the unveiling of a new graphic "that's more reflective of our reimagined design and new experiences," said Chief Marketing Officer Kathy Savitt ...

Zozi, a company that connects customers to activity-related adventures or trips -- say sailing lessons or rock-climbing tours -- rolled out a CRM system earlier this year that is an offshoot of an acquisition the startup made at the end of 2012. ...

News that Amazon CEO Jeff Bezos is acquiring The Washington Post, one of the top newspapers in the United States, shook the publishing world on Monday. Bezos is buying the paper for US$250 million in cash, a transaction that will include affiliated publications. Bezos is making the acquisition as an individual -- the Post is not to be part of Amazon's vast array of products and services...

Mobile marketers beware: A new ad format is poised to become very popular and very much in demand -- and there are questions whether the mobile ecosystem will be ready to handle it. ...

After several months in beta, SugarCRM and Colosa have made generally available a new Sugar module that lets users design business process workflows inside SugarCRM ...

It's hardly surprising that Samsung is working on a brand-new smartphone -- it is a device manufacturer, after all. What is surprising is the form factor of this new device: It will reportedly be styled as a dual-display flip phone -- similar, in other words, to the many other clamshell devices that saturated the market before smartphones took over.

Just two days after a key part of Michael Dell's last offer was roundlyrejected, the attempted buyout of his company on Friday took an unexpected turn. Specifically, Dell secured a significant voting concession from the special committee set up by the board of directors in exchange for upping the terms of the buyout deal ...