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What’s Ahead for the Net: Mary Meeker Explains It All

Mary Meeker, aka the "Queen of the Internet" and one of Kleiner Perkins Caufield & Byers' star analysts, has issued her latest report on Internet trends. The 117-slide presentation is more of an opus than a typical report, providing a wealth of data on current digital trends and the direction they are heading. ...

Facebook Shovels Out Some of the Filth

Facebook is enmeshed in yet another brouhaha over its advertising policies, but this time it's not the users making a fuss -- it's the advertisers ...

When Mobile CRM Goes Too Far, Part 2

The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Not being tethered to a desktop to access customer records is also a plus, if not an outright necessity in some cases. ...

Facebook Scrubs European Launch of Home, HTC First

It has been about a month since Facebook unveiled the keys to its mobile strategy -- its Facebook Home app and the HTC First, a smartphone designed specifically around Home. To date, though, the progress of these duel initiatives has been less than encouraging. ...

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Crowdsourced App Helps Otis Lift E-Service to Another Level

Mobile CRM is well entrenched in the sales and marketing spaces -- perhaps too entrenched in some cases. ...

Twitter Learns How to Do the 2-Step

Twitter has announced it is deploying a long-awaited security measure: two-factor verification. The move comes about a month after The Associated Press' Twitter account was hacked ...

Teens Starting to See Facebook as Old and Creepy

Facebook may have a budding problem on its hands with its teenagers, suggests a report released Tuesday by Pew Research Center. ...

GrubHub, Seamless Merge to Boost Restaurant Delivery Chops

Two well-known restaurant delivery services -- GrubHub and Seamless -- announced plans to merge on Monday. The services enable users to search local restaurants that deliver by ZIP code and food specialty. ...

Yahoo’s Too Uncool for Some Tumblr Bloggers

Yahoo confirmed on Monday that it was acquiring Tumblr for US$1.1 billion -- perhaps further propelling the flight of Tumblr bloggers that began when rumors of the sale intensified last week. ...

When Mobile CRM Goes Too Far, Part 1

The case for mobile CRM is an easy one to make. Smartphones are now ubiquitous, and the way most people work requires 24-7 accessibility. Also, not being tethered to a desktop to access customer records is a plus -- if not an outright necessity in some cases. ...

Lawmakers Ask for Clarity on Google Glass and Privacy

Eight members of Congress have sent a letter to Google asking about the privacy implications of Google Glass. ...

PRODUCT PROFILE

InsideView Provides New Insights Into Sales Leads

InsideView earlier this month debuted a new marketing offering housed on its InsideView CRM Intelligence Platform. This first iteration of InsideView for Marketing focuses on automated lead enrichment capabilities, said Marc Perramond, VP of product. ...

New Yorker Launches Strongbox Source-Protection Service

The New Yorker has launched Strongbox, an anonymous system for providing the publication with information, based on the open source DeadDrop program developed by the late Aaron Swartz and Kevin Poulsen. ...

Bloomberg Caught With Hands in the Customer Data Jar

Bloomberg has been embroiled in scandal since news broke last week that its reporters were using the company's corporate terminals to monitor its customers' activities. The terminals are provided to the financial community via a separate business unit at US$20,000 a year. ...

Google Tears Down the Storage Walls

Google announced on Monday that it was consolidating the storage allowances for its various products. It will now provide 15 GB of free storage space for use across Drive, Gmail and Google+ Photos. Before, Google gave users 10 GB for Gmail and 5 GB to be used for Drive and Google+ Photos. ...

Mobile App Privacy Bill Likely to Languish

Rep. Hank Johnson, D-Ga., last week introduced into the House of Representatives a new bill that could considerably change mobile application development. ...

How to Muff a Mobile Marketing Campaign, Part 2

How to Muff a Mobile Marketing Campaign, Part 1 ...

B&N Investors Salivate Over Microsoft Nook Deal

Barnes & Noble investors reacted with pure unadulterated joy to the possibility that Microsoft is considering entering the e-book market and will acquire the company's Nook unit for a whopping US$1 billion. Shares rose by a dizzying 24 percent on Thursday, when the rumor surfaced, courtesy of a report in TechCrunch that cited internal documents. By the close of Friday trading, shares were up another 5.6 percent, at $23.31.

B&N Investors Salivate Over Microsoft Nook Deal

Barnes & Noble investors reacted with pure unadulterated joy to the possibility that Microsoft is considering entering the e-book market and will acquire the company's Nook unit for a whopping US$1 billion. Shares rose by a dizzying 24 percent on Thursday, when the rumor surfaced, courtesy of a report in TechCrunch that cited internal documents. By the close of Friday trading, shares were up another 5.6 percent, at $23.31.

PRODUCT PROFILE

Twilio Lets Devs Build Contact Centers in the Cloud

Twilio last week rolled out capabilities that extend its communications API platform into the cloud contact center market. ...

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