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Showrooming enabled by the proliferation of smartphones has become the bane of brick-and-mortar retailers. Basically, consumers waltz into a local Best Buy or similar big box store, find the product they are thinking of buying and check it out. So far, so good, from the retailer's perspective -- only then they go online, sometimes even while standing in the store aisle -- to buy it from an etailer like Amazon...

Another day, another clue unearthed about the smaller iPad Apple is supposedly developing. This time, component suppliers in Asia have reportedly tipped Apple's hand, telling The Wall Street Journal that they have received orders for millions of the 7.85-inch tablets in the fourth quarter ...

This week CEO Mark Zuckerberg announced Facebook has reached 1 billion active monthly users ...

There are countless of CRM apps for small businesses, Bizness Apps CEO Andrew Gazdecki readily admits. ...

HP shareholders counting on Meg Whitman to lead the company into a quick turnaround received very disappointing news from the CEO: Don't hold your breath. ...

T-Mobile announced that it will acquire rival carrier MetroPCS to create a larger company. The deal is expected to close in the first half of 2013, following shareholder and regulatory approvals. ...

On the first day of OpenWorld, Oracle unveiled a slew of products designed to position the company as the preeminent cloud vendor: a high-end server; an upgraded flagship database, version 12c, which will be released early next year; and a range of new or upgraded applications for the cloud. ...

CRM is a mature software category with a decades-plus history of development and evolution. Still, one important problem remains unsolved: A lot of employees, especially sales staff, just can't be bothered with it ...

The U.S. Federal Communications Commission has approved a notice of proposed rulemaking that will lay the groundwork for the agency to auction television spectrum to mobile carriers. The NPRM establishes proposed rules and asks for public comment on the auctions ...

Moxie Software recently released two separate, albeit highly complementary, CRM self-service applications ...

Speaking to developers at BlackBerry Jam earlier this week, Research In Motion CEO Thorsten Heins threw out some hints that the mobile device manufacturer had experienced a good quarter. He was not blustering, as it turned out ...

As promised last month, Facebook is beginning a purge of so-called fake Likes from its social network. These are Likes that have been generated by malware, fake accounts or bulk purchase services ...

If Twitter were a child, it would be the last one at the dinner table, eating its food on its own schedule -- never mind that everyone else had finished. To wit: Not too long ago it was still resisting pressure to roll out advertising until it was good and ready. ...

IBM launched a major initiative on Wednesday with the goal of targeting middle-market companies via their managed service providers ...

Staples is joining the ranks of big box retailers that want to push deeper into an activity that historically has been of secondary importance to them -- e-commerce. That is not to say that retailers such as Walmart or Target have been absent from the online sales space. Quite the contrary, in fact. However, they -- and now Staples is part of this group -- are increasingly placing their online sales operations in the same priority category as their brick-and-mortar footprint. In Staples' case, a stronger mobile presence will also be part of the mix...

RIM Chief Executive Thorsten Heins on Monday told the crowd at BlackBerry Jam, a developers' conference being held in San Jose, Calif., that BlackBerry was still very much a player in the mobile world. He made the somewhat startling pronouncement that the company's subscriber base had risen to 80 million from 78 million over the most recent quarter, which ended Sept. 1, despite the lack of new products or major initiatives...

If Wall Street could truly predict a company's future, then Facebook should be packing up its offices this morning. The social media giant's stock value dropped close to 10 percent on Monday, to US$20.79. The trigger for the stock drop -- this time -- was a report in Barron's questioning whether Facebook had the wherewithal to successfully develop a mobile ad platform. The stock price hadn't moved by mid-day Tuesday...

Discover Bank is refunding approximately US$200 million to more than 3.5 million customers under a joint enforcement action by the Federal Deposit Insurance Corp. and the Consumer Finance Protection Bureau. Discover will also pay a $14 million civil money penalty, with half going to the U.S. Treasury and half to the CFPB's civil penalty fund ...

Oracle reported earnings for its first fiscal quarter in 2013 last week, telling a tale of two product lines: Its software operations fared respectably, while its hardware slumped dramatically ...

Bizo, an online marketing provider that focuses specifically on the business segment, has introduced two new apps that refine its marketing reach ...