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The takeaway appears to be that organizations need to train staff about the social engineering threat and take a holistic view of IT security. They should also pay heed to their security professionals' suggestions and use penetration testing as a proactive measure ...

The percentage of requests Facebook responds to is a telling statistic, maintained Nate Cardozo, a staff attorney for the Electronic Frontier Foundation "You can see that some of the more restrictive regimes around the world have pretty low compliance rates, he told TechNewsWo...

Five9 is another example of a cloud company that has been in the market for more than a decade and is now catching fire. Five9, which touts more than 1,800 clients, has staffed up recently with some of the brightest minds in the business, according to Liz Osborn, vice president of product and solution marketing.

If the updating process is not in place, a tool that was set up to bolster productivity and make sales staff's jobs easier could backfire and hurt the brand by creating confusion, she concluded. This is true from the customer's perspective as well, Weisler noted. It is impo...

Indeed, Groklaw's closure "is a good indication of the chilling effects that mass surveillance has," Nate Cardozo, a staff attorney at the Electronic Frontier Foundation, remarked "It shows that the kind of mass surveillance we have been suing over for the last several years i...

In fact, Facebook's staff had themselves failed to follow standard operating procedure. For example, they should not have dismissed Shreateh's posting to White Hat out of hand without asking for technical details "It appears that Facebook employees followed through on the bug ...

The Post confirmed that it was the victim of a sophisticated phishing attack in which the Syrian Electronic Army sent out an email from a staff writer's personal email account The hacking group has also claimed responsibility for hacking the New York Post's Facebook page and c...

The mobile app reportedly would make it easier for celebrities or their staffs to post content and status updates, as well as drive user engagement by quickly responding to comments, questions and reactions that fans post to the celebrity account The app could also encourage c...

The attack exploits an old Java vulnerability. Oracle issued a patch last year, which should have been implemented by CTA's IT staff by now Criminals "are still using patched bugs because there are people who fail to update because of various reasons," Bogdan Botezatu, senio...

I am talking about the ecosystem of affiliated applications -- and if you didn't have an ecosystem, you weren't a contender. Add in the Apple Store near you with its Genius Bar and well staffed call center, and the build-out of the CX was complete. Today, vendors compete on ecosystems and stores...

Online local news sites have not done very well since the hyperlocal news frenzy began back in 2009. NBC shut down EveryBlock in February, The Daily Voice filed for Chapter 11 bankruptcy in May, and AOL's Patch has been hemorrhaging money and staff However, "The local news i...

CMOs are sinking huge resources into staffing social media channels to prevent customer complaints from turning into horror stories trending on Twitter. However, is social customer service a smart long-term strategy for companies? Consider the purpose of social media: It is f...

Instead of arguing in defense of civil liberties, "the more sophisticated analysts on the staff understand the program ... and will try to get the NSA to prove that the program is cost-effective," Weber predicted. "This is a super-expensive program, and you'll get a lot of false positives."

Typically, companies use staffers or fictitious users to create such marketing examples. In fact, it is possible that @baristabar is a fictitious advertiser created by Twitter to test and demonstrate advertising on Twitter for the marketing and advertising department Most of t...

Zenmonics has announced mobileBanker, a tablet solution that lets bank staff interact with customers on the move by tapping into a bank's back end servers Among its benefits: customer identification and authentication; the ability to serve customers outside the teller line; p...

"Like any business, our main challenges are finance, markets, products and attracting amazing people to our staff," Richards said. Moon Express will launch its first mission to the Moon in late 2015, carrying "a number of commercial and government payloads" in a bid to win t...

The Tiananmen comments were removed for a few hours from the SCMP website but were later reposted. The newspaper said that a staff member had made "unauthorized changes." Ma must have been in rare form during the interview. He also referenced "foreign devils" who accuse the Ch...

Note that this isn't just as a result of nefarious staffers actively trying to circumvent policy -- though in fairness, that sometimes happens too. Instead, it could be as simple as executives bringing it in unknowingly. This can happen, for example, if they don't recognize a cloud technology as such (i.e., they don't understand the specific workings of a service they champion) or when existing, already-purchased services "upgrade" to an "as a Service" model. ...

"This Section 527 database is an essential tool used by journalists, watchdog groups, congressional staffers, and citizens," wrote Public Resource founder Carl Malamud in a statement posted online "While the public posting of this database serves a vital public purpose (and th...

"It's hard to compare Microsoft's collaboration with U.S. intelligence agencies to other companies which are part of PRISM because there's so much information that hasn't been made public yet," Electronic Frontier Foundation Staff Technologist Micah Lee told the E-Commerce Times...