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The hacks coincided with a phishing email that was sent to some BBC staff, although it's not known if the email was the wormhole into the Twitter accounts The BBC hack was the latest in an ongoing string of high-profile Twitter hijacks, which include breaches of the Burger Kin...

Elections staff are reported to have discovered the requests were fake when they called several of the voters who apparently requested the ballots. It took them several tries to block the 15 IP addresses sending the requests, because the hackers kept switching to different IP addresses...

The court "is sending out the message that this type of behavior will be punished very severely," Hanni Fakhoury, staff attorney for the Electronic Frontier Foundation told TechNewsWorld. "We don't think it's criminal -- he did not hack into anything or use a fake user name or password. He entered a URL and that URL spat out information. Forty-one months for that behavior is insane."

Apple employees, however, are reportedly being told to stay mum: An email circulated within an Australian Apple store told staff not to discuss the details of the new warranty policy with customers Apple has gotten in trouble for the brevity of its warranties elsewhere, as wel...

The lab brings together various elements of IBM's expertise, technology and staff to integrate mobile, social, cloud, Big Data and advanced analytics for its users. The end goal is to provide the tools and strategies to personalize marketing campaigns and product development to the individual customer level.

Australia does not have the requisite number of experts to staff its IT sector with native employees, added the cofounder of software company Atlassian. He also pointed out that the nation's unemployment rate is a palatable 5.4 percent Australia's IT sector, the nation's large...

"Social media has often been delegated to less-experienced resources, but that has changed," noted Min. "This will only accelerate the need for staff members with real experience." ...

How do you financially grow buildings that are getting older? The answer is through a combination of things: customer service (note the bend-over-backwards building staff); presentation (lush landscaping and grounds upkeep); and what we're interested in, which is tech-driven, computer-led pricing...

Mayer made a wise -- and difficult -- strategic decision. Yahoo is a company in trouble and is suffering from an identity crisis. Pulling the staff together under one roof will aid in instilling a new, strong corporate culture and identity Arguing All Sides...

"We have included a new feature that allows agencies to include a special security overlay to the security standards to deal with special situations. The Defense Department might include an overlay appropriate to a cloud-based email system for civilian staff, and a different one for an email system that embraces combat-oriented operations," Ron Ross, FISMA Implementation Project leader at NIST, told the E-Commerce Times.

For organizations that find that model unapproachable or challenging to incorporate, another option might be employing a risk-based GRC tool (e.g. RSAM, Modulo Risk Manager, etc.) to help automate the collection of risk-relevant information and scoring. These products specialize in automating the risk review process and therefore help you get to a more continuous view of risk without (hopefully) the need to add additional staff. The way that we approach risk is at a turning point. As we change our ways of doing business, we need to evaluate existing processes and decide if they make sense. If they do not, we need to change our approach to keep what we're doing relevant for the organization...

In days of yore -- say, around 2003 -- any discussion of rapid return on investment in CRM would have seemed crazy. After all, with an old-school, on-premise application, the key resource is time: Time to install the hardware, time to find staff, time to deploy and configure the software. All of that pushed out deployment dates and, as a result, pushed back the time it took to start reaping CRM's rewards...

Social media does not sleep. Brands that commit to using these channels forcustomer support purposes may incur the wrath of customers if they close shop at 5:00 p.m. or aren't staffedon weekends. The cost of this commitment is not inconsequential in terms of resources, and th...

The New York Times reporter that Tesla is trying to turn into Ralph Nader is a guy who appears tospecialize in covering petroleum. He was never going to be a champion of electrics, and the failure wasn't his -- it was a review program that didn't take his obvious bias into account whengranted or staffing the review.

Gargano: The product I am working on now is called "myTrack." This is really the first product we are developing on our own. It is allowing us to leverage the data we are putting in our warehouse. We take all the information -- like staff performance, student grades, and career goals -- and put it together to help them with goals, better grades, and career training...

Not-so-smart companies focus on lead volume, expecting a proportional increase in sales when the number of leads handed to the sales staff increases. The result is that the sales staff has less time per lead, and thus can't devote adequate time to the leads likely to convert because they can't tell them from the leads that have poor odds of converting. Spreading the sales staff thinner has the reverse effect of what's intended: it actually reduces closed sales...

So now imagine what it might be like if you could reward those people with something more than a badge or points? What might it be like trying to hire and staff a customer service center if there were real upside compensation potential? Freshdesk got me thinking about all of t...

"Senior and executive management are not driven to spend money on security until after they have a serious incident or two," Litan noted. "So security staff have a hard time convincing their managers that they need to be proactive rather than reactive, when it's too late. Management would rather spend money on revenue-generating activities than on security, where it's very hard to prove a return on investment."

It might seem like IT staff are the only ones who care about such matters, and security measures might seem like a necessary evil in today's business environment in order to protect proprietary and confidential information, but there is another side to security -- a non-techie, business side...

"I regret that the award has come in the face of CBS' undermining of Cnet's editorial independence," said Dish CEO Joseph Clayton. "We look forward to continuing our longstanding relationship with Cnet's editorial staff and hope they are able to return to their long tradition of unbiased evaluation and commentary of the industry's products and services."