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The functionality also helps sales staff better connect with prospects. "If you see that an email has been opened on the road, you know to call that person's cellphone and not the land line," Bellows said.

Instead, before turning to the data, it would be smart to turn to your customers and your sales staff to spot clear relationships between behaviors and buying Yes, big data and the Internet of Things will provide you with more data -- but it will be data you can use to quantif...

March 13: The University of Tampa (Florida) discovered that confidential files were accidentally made accessible to the public. The files contained the student ID numbers, Social Security numbers, names and dates of birth of 6,018 students and the ID numbers, names, Social Security numbers and photos for 29,540 faculty, staff and students from the period Jan. 29, 2000, through July 11, 2011. It is not believed any of the records were compromised...

Delays, downtime and budget overruns are common. Therefore, in addition to your core in-house team, consider leveraging a strong outsourcer with flexible staffing models to ramp up and down in accordance with changing project demands. Step 8: Training...

The idea to develop the Raspberry Pi computer grew from a need at the University of Cambridge for a platform where kids could learn to program. Upton, who now works for Broadcomm, used to be on the computer sciences teaching staff at Cambridge "You have a three-year course at ...

"They think it is better to listen to how a peer handles a live conversation," he said. "Their vice president of sales refers to this as 'game zone' for them -- they want to be able break down a sales call and replay the processes that worked and didn't for the rest of the staff." ...

So, while there are still plenty of "server huggers" among IT staff who are determined to beat back end-user attempts to acquire SaaS/cloud apps, in some cases IT is enlightened and willing to accept these apps, while other corporate decision-makers are constructing barriers to adoption...

To remedy this situation, officials are seeking to modify contract models. Often, government units are "stuck" when trying to broaden the use of a narrowly scoped, single contract, Richard Spires, CIO for the Department of Homeland Security, conceded at the AFCEA forum. The issue has been raised within the federal Chief Information Officers Council and the staff at the Office of Management and Budget.

Although brainy, NASA employees may not be trained to avoid simple security mistakes, he suggested, and it might be a good idea for NASA to "phish" its staff to uncover security weaknesses ...

In recent years, Google has beefed up its lobbying effort in Washington. It spent US$11.4 million on lobbying in 2011, nearly double the amount spent in 2010, making it one of the leading corporate lobbying spenders, according to the Sunlight Foundation. Molinari will head a staff of 12 full-time company lobbyists and manage 30 different Washington lobbying firms that Google has on retainer. Including full-time staff, 126 lobbyists were registered to represent Google in 2011.

Granted, you'll have to pay the actors and support staff, and it would certainly help to have an experienced editor, but this showcases that the cost of making movies is starting to approach the budget of a high-end hobby. Right now, it's a hobby in Larry Ellison's or Bill Gates' range, but it's getting ever closer to what you and I can afford...

For example, the CIO of a large healthcare organization including a teaching hospital is in the process of equipping its doctors, residents and clinical staff with 3,000 iPads, he noted, so they can access patient records and better communicate on the go. Social Media Outreac...

Google's privacy practices came under fire again last week for undermining the privacy practices of someone else. Namely, Apple ...

It wasn't hard for Steward's IT services staff to navigate, she said, but it was frustrating for university staff that occasionally used it to, say, view a profile of a prospective donor. "Also, there we...

Feb. 23: "Eddie Lazarus Reflects on a Dramatic Tenure as FCC Chief of Staff." 10 to 11:30 a.m. at Information Technology and Innovation Foundation, Washington, D.C ...

Years ago, I was an auditor and I got a hard lesson in the realities surrounding procurement. Those realities make it very hard for a vendor to exert effective control over things that extend beyond price and quality. This is because companies, their executives, and their procurement staff are all measured on profitability -- or more accurately, the dynamic between what it costs to make something and what it costs to sell it. The closer you get to manufacturing, the more focused on cost you become, and quality is a function of cost. (Returns increase cost, which tends to drive higher quality.) ...

With the new year just underway, companies are reassessing their infrastructure needs to accommodate fast-paced changes driven by cloud computing and big data workloads. Developers will face many challenges maintaining the volume of queries and messaging on their websites while keeping underlying frameworks running smoothly for staff, customers and business prospects.

Publishing the source code for pcAnywhere could be very dangerous because "most pcAnywhere installations are at remote sites with no IT staff access," Tan Sarihan, president of Kobil Technologies, told TechNewsWorld. "Some of them are running on critical systems." In January, ...

Sales managers have a tough job. They have to motivate a group of people who often have strong personalities, and they have to communicate a set of sometimes Byzantine information to them -- sales contests, territory changes, lead programs, new collateral, and on and on. If anyone needs an assist from CRM, it's the sales manager. By getting an automated insight into the sales pipeline, he now has the ability to spot who's performing and who's not at a speed equal to how quickly his sales staff enters data into CRM...

"They say they'll be mining publicly available data, but a lot of people who post things on the Internet don't understand that the government could be mining that data," Electronic Frontier Foundation Staff Attorney Jennifer Lynch told TechNewsWorld "They're not thinking that ...