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EXPERT ADVICE

An InfoSec Holiday Survival Guide

This happens for a few reasons -- both because it's one of the lowest points of the year for staff attendance, the other low point being mid-summer, and also because most of the annual budget is already spent or otherwise earmarked. So while certain types of attacks are at a high, operational security activities like ongoing monitoring and incident response can take a hit, particularly if they're dependent on time investment from staff members. ...

GOVERNMENT IT REPORT

Feds Aim to Lock Down the Cloud

"Handling each of these transitions separately without a set of common standards and best practices not only costs us valuable staff time, it also poses a burden that can deter contractors from competing for our business and wastes millions of taxpayer dollars," he said Progra...

EXPERT ADVICE

What as a Service Is Right for You as a Business?

The quick answer: It depends. The type of cloud services you select might be dictated by your IT budget, the core competencies of your IT staff, and your IT strategy and tactics (meaning which applications you keep in-house, versus which ones you selectively outsource) To begi...

Motorola Bests Apple in German Patent Fight

A regional court in Mannheim, Germany, has ruled in favor of Motorola Mobility in one of several patent infringement lawsuits the company has brought against Apple in the country, patent consultant Florian Mueller reported ...

SPOTLIGHT ON SECURITY

Feds Sailing Into Troubled Waters With Cybersecurity Skeleton Crew

The eight federal agencies with the highest IT budgets don't measure up in their workforce planning practices for cybersecurity staff, the GAO has warned These are the Departments of Defense, Homeland Security, Health and Human Services, Treasury, Veterans Affairs, Commerce, T...

GOVERNMENT IT REPORT

US Agency Sharpens Tool for Protecting Software Code

Within the private sector, companies can use the tool directly with their programming staffs, or vendors who offer code security services and products can use it as a benchmark for their offerings, he added "The SRD is for companies that build static analyzers, whose use is ex...

Study: Electric Grid Needs Full-Time Cyberguard

"You can't just look at the IT side and leave the process control side alone," Miller said. "My staff and I all have process control experience, and have all worked for utilities." The biggest threat to control systems in the future will be cyber in nature, IT security expert ...

All Eyes on Carrier IQ Following Spyware Allegations

"We're acting as counsel for Mr. Eckhart in this matter, and we're monitoring the situation as it develops," EFF senior staff attorney Marcia Hoffman told TechNewsWorld Where's the Privacy?...

OPINION

Stick-to-itiveness: 3 Steps to Continually Refine Your CRM

No one's going to spot holes in your CRM strategy or changes in important customer data faster that your front-line sales, marketing and service staff. Do they know who to go to when they see these opportunities -- and do they even know that someone in the organization wants to hear from them? ...

Spotify Cranks Up the Volume With New App Platform

The Rolling Stone app lists albums recommended by the magazine's staff, as well as songs and playlists Rolling Stone will create playlists daily now instead of every two weeks, Cofounder and Publisher Jann Wenner said at the launch....

Cookbooks of the Future: Bye, Bye Index Cards

Cookstr, in short, brings recipes alive in the digital space. Unlike some other cooking sites that rely entirely on user-generated content, Cookstr has a staff of food specialists that create, edit and publish recipes, as well as partnerships with cookbook publishers that give the site access to recipes from their cookbooks...

Facebook’s $10B IPO Could Be a Crapshoot

Facebook has notably high overhead costs from data centers and staffing, he added. "Facebook's revenues have essentially doubled since 2010, but the company still does a tiny fraction of the business of mainline companies such as HP and Disney," said King, though Facebook ma...

GOVERNMENT IT REPORT

White House, Congress Renew Cybersecurity Push

In addition to putting the legislation at the top of the agenda, lawmakers signaled that agreement was beginning to emerge on substantive components of the complex initiative. The first public hint that some activity was afoot was a brief acknowledgement in late October that members of the White House staff had met on Capitol Hill with several senators of both parties to discuss approaches to cybersecurity legislation...

BEST OF ECT NEWS

3 Super Simple Social CRM Lessons

That's created an aura of complexity around SCRM. Sure, there are complex components to creating an SCRM strategy -- how do you staff your SCRM efforts? How do you transition from listening to engaging in conversations, and which ones should you engage in? How do you get the results of those conversations into your CRM system?...

OPINION

The Technology Scandals of 2012

AOL: AOL appears to the outside world to be largely dysfunctional at the moment, with internal battles between executives commonly vented in external forums. In short, a lot of folks who write and have large followings appear to be really pissed off at its executive team, and some are leaving. A combination of voice and anger can often result in people saying things in public that otherwise might have remained private, and whether or not there is actually any wrongdoing, allegations can sting. Until AOL turns the corner -- and it is clearly going in the wrong direction at the moment -- there's a high likelihood that someone will go public with a very loud and damaging recounting of events surrounding some executive staffing, acquisition, compensation or other decision. In this instance, there may actually not be a scandal, but perception remains 100 percent of reality. Or the public discourse may, in and of itself, represent that scandal.

Yelp Rates Itself Worthy of an IPO

Most of that revenue comes through advertising, especially after the company cut its daily deals sales staff in half in August The company said that with about $15 million of the cash from the IPO, it plans to invest in an international sales and marketing force to expand to e...

Turkey 2.0: New Ways to Get Help With the Bird

That first year was an overwhelming success, however, bringing in 11,000 calls to the six home economists on staff. Since then, it has grown in popularity, and it now gets 100,000 calls a year to 51 specially-trained home economists "They all have a background in food," said C...

Volt Fire Puts Lithium-Ion Batteries Under Safety Spotlight

The investigations are also helpful for regulators who aim to educate first responders to crash scenes. Regulation agencies are looking for tips to pass on to medical and emergency staff who might not be familiar with electric vehicle safety If anything comes from the federal ...

EXPERT ADVICE

A Real-World Approach to Improving Security in the Cloud

Doing this kills a few birds with one stone: first, it's a morale-booster and show of confidence in the tapped resource (cloud is perceived as "new and interesting" so it's a free way to show recognition to a strong resource). Second, it publicly demonstrates that cloud security is something the security organization is committed to (if you don't care about it, why should staff?). Lastly, it establishes that ownership and accountability feedback loop to increase the likelihood of actually getting something done...

PRODUCT PROFILE

Paciolan Gives CRM a Lead Role in Event Ticket Sales

"If a sporting event sells out and there are 500 people who tried to but were unable to get tickets, the system can capture that. Then, the sports team's marketing staff can use this list to try to sell season passes for the next year," Ricks said The company had the resources...

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