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Therefore, effective IT management systems must be easier to administer, more responsive to shifting requirements, and quicker to produce timely analysis so the IT staff can optimize the performance of fluctuating resources Expanding Opportunities...

As part of the tokenization deployment, more than 1 million credit-card numbers stored in the company's SQL database were converted, securing the data in a segregated vault environment and replacing the sensitive data with tokens on all out-of-scope systems. The Format Preserving Tokenization solution the e-tailer chose plugged directly into the company's architecture and applications, with minimal change to the capturing applications, so business operations have not been impeded in any way. Tokenization allowed the company to avert nearly 90 percent of its PCI DSS compliance costs. The company now estimates that this reduction in scope has the potential to save it approximately $250,000 annually in staff and administrative overhead. The company is now in the process of reinvesting their cost savings to tokenize customer loyalty data and other PII...

The staff is the biggest asset of any IT organization. A well-run IT organization always invests in its people and enables them to function better and more efficiently. Like technology, people skills have to be kept up-to-date too. Whether it is investing in training existing resources or hiring new resources to augment existing skills, this is the time to turn your attention to those efforts.

Staff behaviors are directed toward competitive, time-based outcomes when not only development methods, but also the talent model and recognition systems, are calibrated on time-based measures. Collaborative Development ...

"Oracle never says now much of the technical service, support and sales staff they're going to retain," DiDio pointed out. "If ATG people start jumping ship, that's a problem. We saw that with the Sun acquisition. Oracle's track record has not been outstanding on the post-merger period."

"Re/training -- massive black hole of cost. Your insurer is going to require you have certified staff. LPI and RHCE techs are still at a premium compared to MCSE's. That's just your IT team. There is also the cost of the entire end user community. Regardless of the hype, the application suites ARE different."Again the canard! What about the retraining to the newer versions of Office applications? What about training to use the ribbon? ...

Real-time categorizing and resolution Transactions with risk scores exceeding certain thresholds -- determined by the merchant, the fraud solution provider, or both -- can be automatically placed into categories for further action. Generally, the transaction is either accepted, rejected, or flagged for manual review. Optimal fraud service offerings also include a user-friendly dashboard or interface for reviewing transactions that fall between "accept" and "reject" thresholds, so the merchant's staff can personally resolve a transaction without losing time or productivity.

Oracle had filed suit against SAP subsidiary TomorrowNow, which provided third-party support for Oracle apps, in March of 2007, claiming theft of its software. After investigating the claims, SAP acknowledged in 2008 that TomorrowNow staff had stolen Oracle software, announced later that it would shut down the subsidiary, apologized and offered restitution...

Now, making this case to your sales staff will also require you to overcome some common complaints. Chief among them is that sales reps hate entering data into the CRM system. Some organizations take a heavy-handed approach to enforcing this, limiting commission on sales that are not tracked in CRM. Others are more subtle. It's smart to use the examples of sales reps who have boosted their commissions through the use of CRM as object lessons for others.

"Our business has a burn rate that is too high," Williams wrote. "We must significantly cut our expenses to achieve profitability in 2011. We've considered all of the possible options for reduction, from salaries to fixed costs. The result is that, in addition to lowering many of our operational costs, I've made the decision to downsize our staff." ...

However, because of Wi-Fi Direct's peer-to-peer approach, enterprises will find it difficult to restrain their staff from using it, Howe said That could lead to trouble in the workplace....

More important, what is the chance of either of them being elected? Despite powerful friends and an opponent -- Senator Barbara Boxer -- who is widely viewed with dissatisfaction, Fiorina is still trailing slightly in the polls. Further, many of the tens of thousands of HP staff she laid off live in California, which might make it difficult for her to win at the polls...

"People own their information, online and otherwise, and how it is used must be their choice, period," said Lisa Miller, counselor and communications director on the Republican staff of the House Committee on Energy and Commerce. "The Facebook breach is hardly unique, but it ...

RightNow has staffed up with lots of industry veterans who will help to drive future success RightNow believes its suite of customer service solutions is substantially complete, and it will soon begin concentrating on accelerating sales and marketing....

No area in IT is more in demand than security. Insight into the cutting edge of security means job security. Hackers continue to discover new ways to breach companies' defenses, including an increasing incidence of break-ins that occur from within a business' own staff. Unfor...

As feature phones have mostly given way to smartphones, the technology access for remote or traveling sales staffers has grown from basic voice and messaging communications to advanced visibility into corporate data housed either on-premise or in the cloud, such as CRM-based contacts, companies and forecasts, as well as email use. Now, as the new generation of tablet PCs arrives, with gesture-based interfaces and multi-touch displays initially popularized by Apple's iPad, will remote sales activity morph from passive "see" to active "do" computing? Will sales reps no longer have to wait until day's end to begrudgingly enter CRM data if the chance to accomplish the task is enabled by the same device hosting their email, Facebook, gaming and proposal generation applications? ...

The vast majority of e-commerce sites are not set up to execute advertising. They lack a media sales force, IAB-standard ad inventory, ad-serving technology, metrics-tracking technology, and ad-savvy billing and collections processes. Many of the retailers who have attempted to execute an online ad program internally have failed due to their limited media-industry knowledge, as well as the expense of hiring a large staff to manage the program.

Of course it is. Any time the people can show their representatives what they truly think, within the limits of decency and safety, you can score one for the masses. Do you really believe, however, that your representative will personally field every email sent by every constituent? Highly unlikely, given the amount of time politicians have to spend on their jobs. Incoming emails will most likely be handled by office staff...

Like a lot of folks, I'm pretty sick of boards that seem to do little else but show up, pat the CEO on the back, collect a paycheck and move on. While HP under Mark Hurd was looking rather good externally, it was bleeding talent badly internally. In a world increasingly defined by back-end cloud services, HP looked to be effectively blocked from positioning against the future market either through acquisitions or staffing changes. ...

The PMO should be staffed by full-time members who are charged with the success of the program. The PMO should have the authority to request status; define, enforce and audit project management processes such as change management, risk management and issue management; and negotiate with all the stakeholders...