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EXCLUSIVE INTERVIEW

Gamifying EdTech Launches Learning to Loftier Levels

Few institutions prepared their staff with sufficient training or knowledge to use new technologies effectively. Some were reluctant to even embrace it in the first place. As such, a key challenge of EdTech today is the lack of proper training for educators, Kairinos observed ...

Wing Picks DFW for First Commercial Drone Deliveries in Major US Metro Area

He pointed out that drone delivery can have benefits to logistics companies, too. "It may be cheaper than having a person do it, and when you're short-staffed, as the delivery services are, it's a way to get something done that otherwise they couldn't get done," he explained "...

US Braces for Cyberwarfare Amid Fears of Russian Assault

In the wake of what has happened, the U.S. is looking at bolstering cyber defenses and recovery of data and systems processes, according to Kiersten E. Todt, chief of staff at CISA. That is a work in progress spurred on by the White House call to action "We are looking at resi...

Cyber Asset Management Overwhelming IT Security Teams

Given too many assets to manage, security teams are fatigued and understaffed. They have an unprecedented number of assets to inventory, manage, and secure across a cloud-based organization Researchers found that, on average, modern security teams are responsible for more than...

War in Ukraine Takes Toll on European Software Development Market

The technology ecosystem in Ukraine was preparing for a force majeure, with employee relocations to the western part of the country. That plan anticipated moving key staff abroad or expanding capacities in offices in other countries, according to Kaukenas The "force majeure" (...

Advanced Voice Response Tech Leading to Improved CX

Contact centers have been challenged the past year, most notably from labor shortages that have forced the industry into changing how it operates, how it staffs, and how it improves customer satisfaction and experience In response, many in the industry are turning to different...

BreachQuest Dissects, Publishes Pro-Russia Ransomware Group’s Internal Chat Logs

One such service is a Russia-based website which allows Conti's HR department to access the resume database for potential qualified candidates. An analyzed chat between Conti staffers involves a significant price change by the website that is discounted to Conti Interviewing a...

Big Tech Firms Move To Squash Deceptive Info on Ukraine Crisis

Meta, Facebook's parent company, has announced a new special operations center staffed by experts, including native Russian and Ukrainian speakers, to monitor the social network 24/7 to respond to issues in real time The company also added features in Ukraine and Russia to hel...

Russia-Linked Cyclops Blink Malware Identified as Potential Cyberwarfare Weapon

Identify and protect key staff who may be impacted by disruption associated with a widening of conflict in the Ukrainian area Secure externals security resources (more humans) when your workflows increase exponentially....

49ers Blitzed by Ransomware

"This is known as a 'double-extortion' scheme, where the files are not only encrypted but also stolen," added Gustavo Palazolo, a staff threat research engineer at Netskope, a cloud security provider in Santa Clara, Calif "Usually, this negotiation is done through a private we...

Bad Code, Licenses, Software Milestones Showcase Linux Wins and Losses

"You need to up-skill existing staff and hire under-qualified but promising individuals, then provide them with the training to fill the knowledge gaps in your organization, he said." ...

Average Tech Salary Breaks Six Figures, Some Workers Still Feel Underpaid

The hot recruiting market could be contributing to workers feeling underpaid, maintained Brittany Nisenzon, metro markets manager with Robert Half, a global staffing company "There's a lot more active recruiting being done," she told TechNewsWorld. "When someone is getting off...

Digital Clienteling Platform Breathes Life Into Live Commerce

The Lucchese website never gave his sales staff the ability to speak to clients in the same manner. The chat channel was just meant to be a customer service arm. What the company needed was a way to connect clients with trained salespeople ...

CES 2022 Ramping Up Amid Brands Going Virtual

CES 2022 planners were already cognizant of a smaller conference this year because brands and tech companies were hesitant to fully staff in-person events. But the surge of new infections from the omicron variant is forcing planners to consider more drastic efforts amid numerous high-profile cancellations from big-name participants...

EXCLUSIVE INTERVIEW

Remote Work Transformation Calls for Prioritizing Employee Tech Choices

Engel: As we near the second year of primarily remote work, employers are encouraging their staff to design their at-home workspace smarter than before, where they can easily switch between their workstation and laptop with a single keyboard and mouse combination for a more intuitive user experience...

Deadly Log4j Hole Expands Victim Vulnerability

No doubt, many organizations and SMBs with no IT staff are clueless about its existence. But ignorance of Log4j only makes them more susceptible to an attack. They remain defenseless Log4j is a very common section of code that helps software applications keep track of their pa...

Talent Firm Flags Best US Cities for Hiring Remote Tech Workers

Interest in remote work isn't limited to technology occupations, either. In its bi-annual Job Optimism report released last week, Robert Half, a global staffing company, found that 54 percent of the professionals surveyed for the report are interested in fully remote positions at companies based in a different city or state...

OPINION

The Tech Industry 2021 Product of the Year

Between Covid and weather-related disasters, there has never been a greater need to keep track of the health and safety of employees than there is today. Businesses worldwide are experiencing severe staffing shortage issues which means each employee is far more critical to operations than they once were. This is on top of the natural desire to just take care of our people...

EXCLUSIVE INTERVIEW

How Merchants Can Better Battle Chargebacks and Fraud

Map out your chargeback process and make sure your staff is trained Ensure all documents are easy to obtain and provided to the necessary parties....

Workplace Report Shows Growing Employer-Employee Attitude Gaps

That contrast continues regarding the in-office surroundings. An almost complete majority (95 percent) of CEOs and CHROs agree that workplace design is a key pillar in their sustainability agenda. But 41 percent of CEOs are more likely than operations staff to be satisfied with their organization's employee experience capabilities...

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