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After weeks of striking a conciliatory and cooperative tone, Craigslist is going on the offensive in the controversy over its erotic services section ...

Part 1 of this two-part series takes a look at the increasing use of robotics systems to "man" the supply chain, along with some of the benefits and challenges this operational shift entails ...

It's difficult to imagine Google -- the market maker and breaker of allthings online-search related -- ever being dislodged from its perch as king ofthe hill. If there were a company that could do so, it would most likely beanother market maker -- say, Microsoft ...

Facebook is adding support for OpenID to its Web site, allowing usersaccess to the social media sign-on platform. Facebook is the standard's largest relaying party -- that is, the largest Web site accepting log-ins from OpenID ...

Zappos, online shoe emporium extraordinaire, has been expanding itsline of merchandise in recent years -- offering clothes, watches and otherjewelry, and even housewares. For the consumer, the shift has appearedeffortless -- just more categories to explore on the Web site.Behind the scenes, though, Zappos had to realign its warehouseoperations to accommodate the new items. Specifically, thesophisticated automated conveyor-based technology that routed the shoepurchases so well didn't work so well for anything else...

AT&T is expanding its cloud computing product line with a storage play aimed at enterprise users who want to access data via their laptops, smartphones and other Web-accessible devices. Called "Synaptic Storage as a Service AT&T," it is a joint offering with EMC. ...

AT&T is expanding its cloud computing product line with a storage play aimed at enterprise users who want to access data via their laptops, smartphones and other Web-accessible devices. Called "Synaptic Storage as a Service AT&T," it is a joint offering with EMC. ...

AT&T is expanding its cloud computing product line with a storage play aimed at enterprise users who want to access data via their laptops, smartphones and other Web-accessible devices. Called "Synaptic Storage as a Service AT&T," it is a joint offering with EMC. ...

Consona offers a line of enterprise resource management and customer relationship management software that is madeup of parts that are more recognizable than the whole. ...

Amazon has opened another front in its push to establish the Kindle as the dominant e-reader in the market. The company is allowing bloggers to offer their posts in a subscription formatvia the Kindle store. ...

Google unveiled changes to its news site Thursday, but the debut was marred by widespread outages of the pages, along with other Google services. ...

In an abrupt about face, Craigslist has announced it will take down its "erotic services" ad category. In its place will be a new adult services section that will be screened by Craigslist staff before publication, according to a statement made by Connecticut Attorney General Richard Blumenthal, who is head of a multistate attorney general task force investigating the controversial issue.

The Obama Administration is making good on a campaign promise to stepup antitrust enforcement. The Justice department's top antitrustenforcement official, Christine Varney, said in a speech Monday morningthat the DoJ would be setting aside a policy interpretation developedin the previous Bush Administration ...

Tigerpaw Software is a family-owned software company that, 24 years after it was founded, is about to enter a new phase of growth. The company's enterprise CRM, inventory and project management platform has always had a loyal following, in no small part because of the care and attention Tigerpaw lavishes on its customers, CEO Dave Foxall told CRM Buyer.

A hacker -- or a group of hackers -- is attempting to hold hostage some 8 million records purportedly acquired from the Virginia Prescription Monitoring Program, according to ransom note posted to the program's Web site on April 30. ...

Google, which has never been one to show much regard for Microsoft, could well be feeling sympathetic toward Redmond now that it finds itself under the antitrust gun. ...

Citrix Systems is revamping its certification processes for engineers and architects to focus more on virtualization and provide an easier path to upgrade preexisting certifications. The updated certifications are Citrix Certified Enterprise Engineer for Virtualization (CCEE) and CitrixCertified Integration Architect for Virtualization (CCIA); in many respects, they are a continuation of the company's Administrator-level certifications...

Following the arrest of the accused Boston-area 'Craigslist killer' Philip Markoff, Craigslist has come under fire for its "casual encounters" section on the site, which allegedly contains de facto advertisements for prostitution. ...

Google's right to use the word "Android" for its mobile phone operating system is being challenged by Erich Specht, who acquired a trademark for the name "Android Data" in 2002. ...

Google and Apple are both wildly successful Web 2.0 companies that can be considered market makers in their respective fields. Another similarity that is less obvious -- but apparently very compelling to the Federal Trade Commission -- is their taste in corporate leadership. Google CEO Eric Schmidt and Genentech CEO Arthur Levinson sit on both of the companies' boards of directors...