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In version 7.5, SalesLogix' latest product release, the company builds on the Web architecture and platform it introduced more than a year ago. ...

With the exception of unlimited plans, major wireless carriers have raised their prices for text messaging almost in tandem by more than 100 percent over the last three years, a fact that caught the attention of U.S. Senator Herb Kohl, D-Wis., chairman of the Senate Antitrust Subcommittee. ...

When one company is ousted from the S&P 500 index, another one is added to keep the number at 500. The most recent losers in this game of musical chairs are, for obvious reasons, Fannie Mae and Freddie Mac. Effective Sept. 12, these mortgage giants will be replaced by Fastenal and Salesforce.com, respectively. ...

Four months out of the gate, Microsoft Dynamics CRM Online has been updated with Web 2.0 functionality to support Internet marketing campaigns, as well as other activities. ...

Google and NBC Universal have inked a multiyear agreement under which Google will distribute ads through its Google TV Ads service for placement on some NBC cable channels ...

CRM users have been waiting for a viable mobile CRM market ecosystem to develop for years. To be sure, the industry tantalizes users with news that this or that vendor or offering or solution will herald mainstream application of this technology. For the most part, though, it hasn't happened yet, Yankee Group analyst Sheryl Kingstone told CRM Buyer -- even though the need is huge among companies that wish to stay competitive.

The Association of National Advertisers wants the proposed Google-Yahoo advertising partnership blocked. The trade group -- which represents 400 companies that collectively spend over US$100 billion in marketing communications and advertising annually -- has sent a letter to the U.S. Department of Justice objecting to the deal ...

Comcast has answered the Federal Communications Commission's order -- to not only cease its controversial network management practices, but also reveal them publicly -- with a legal maneuver of its own: The cable provider has asked the Court of Appeals for the DC Circuit to overturn the ruling ...

Last week, SugarCRM made version 5.1 generally available. With its beta release earlier this year, the open source CRM provider broke new ground, providing innovations in business intelligence and an intriguing mobile app for the BlackBerry and the iPhone. ...

Gannett has increased its stake in CareerBuilder, acquiring another 10 percent of the Web site from the Tribune Company for US$135 million. ...

Another front may be opening in the battle for mobile platform supremacy. Microsoft is rumored to be planning to launch its own mobile application store -- a rumor that began after some bloggers, including Mike Elgan at ComputerWorld, talked up an ad Microsoft apparently ran seeking talent to assist in the endeavor ...

Google is adding a video-sharing application called "Google Video for Business" to its Google Apps suite. ...

After Best Buy lost the laptop Raelyn Campbell had brought in for repair, the D.C. residentfiled a lawsuit demanding US$54 million from the company. That eye-popping claim -- and the publicity it engendered -- was the culmination of a long blog campaign during which Campbellrelated her frustration with Best Buy's evasive behavior and enlisted friends and family to contact the retailer on her behalf...

For the past five years, the Recording Industry Association of America has been prosecuting people -- and threatening to prosecute many more -- for sharing copyrighted content online without authorization. Its lawsuits have been based primarily on two legal arguments: ...

Comcast has announced that it will impose a monthly cap of 250 GB on customers' Internet usage. ...

No one can say what 27-year-old Kevin Cogill expected when he apparently posted nine songs from an unreleased and long-awaited Guns N' Roses album called "Chinese Democracy" to his Web site earlier this summer. It could have been anything from monetary gain to a desire to be the first to distribute the long-anticipated songs. ...

Two-year-old Demandbase has planted its own stake in the rapidly emerging next-gen lead generation and lead conversion space with the introduction this week of Demandbase Central. ...

Qik, a company that has developed live video streaming services for certain smartphones, has received a boost in its financial backing from Netscape veterans Marc Andreessen and Ben Horowitz. The duo, which have made a "significant investment" in the company, are also joining Qik's board of advisors ...

With the release of its August '08 version, RightNow Technologies continues to shift both its platform and its lineup of products and features to Web 2.0 ...

Some of your employees have a blog -- approved, of course -- as do some of your customers. In addition, your employees have been posting videos from the latest trade show on your Web site, as well as on some of your partner Web sites. Your latest project is the funneling of customer comments from your forums into your product development pipeline.