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EXPERT ADVICE

Developing a Smarter Sales Organization

Today, sales managers are struggling to attract and hire new salespeople, on-board and train new staff and retain top sales talent (only 23 percent, 19 percent and 30 percent of the BIC respectively rated themselves extremely effective in these areas) In an ever-changing busin...

Asia Market Key in $2.2B 3Com Deal

Its moves to acquire wireless networking and video-over-IP firms have set the table for future growth, but there is room for competitors to get traction by making networking simpler and "reducing the operational burden" that large-scale networks place on an enterprise's information technology staff, he added. The best chance for 3Com may be to continue to establish itself in China and other Asian markets where the market remains more fluid...

EU to Review Google-DoubleClick Merger as Microsoft Meddles

The agency's antitrust staff will decide by Oct. 26 whether to request more information on the proposed takeover. If it does not, the merger will get the go-ahead "We asked the European Commission to look at the proposedacquisition," said Julia Holtz, the search giant's lead a...

Dell Digs to China for Retail Gold

The effort will also borrow a page from Apple's successful retail strategy, with Dell saying it would staff Gome stores with trained Dell employees who can answer consumer questions ...

EXPERT ADVICE

Why Application Security Is Often Overlooked

Smaller firms have different challenges. While there are likely to be fewer applications to worry about in a smaller firm, there is also correspondingly less money and fewer IT staff members. Within that context, hiring a specialized technologist with specific experience in application security may not be an option given budget and headcount...

AOL Packs Up New Ad Platform, Moves to Big Apple

Moving its corporate headquarters to New York will put AOL in the center of the ad world. The company's top executives will find new digs in leased office space at 770 Broadway, where they will join advertising and content production staff already based in the city. The move will take place next spring; however, "significant operations" will continue at the Dulles, Va., campus, offices in Mountain View, Calif., and other locations, AOL said...

This Is What It Sounds Like When Prince Sues?

That sparked an immediate response from the Electronic Frontier Foundation (EFF), which filed suit against Universal. The action asked a court to "protect the fair use and free speech rights" of the mother, said EFF staff attorney Marcia Hofmann. The video clearly hadno commercial intent, and should have been considered a fair and non-infringing use as a result...

Dell Targets SMBs With Simpler, Cheaper Storage Option

Dell cited data from IDC showing that fewer than 20 percent of small businesses and about a third of medium-sized companies have SANs in place while 41 percent of those same businesses plan to invest in expanding their data storage capacity in the coming year. Some more complex solutions for handling data storage may be out of reach for businesses without dedicated IT staff, Dell said...

Aspect Rolls Out Contact Center Optimization Suite

Workforce management. Enables organizations to plan and manage the performance of inbound, blended and outbound staff Performance management. Measures, analyzes and communicates performance results....

Judge Rules Feds Cannot Silence ISPs With Patriot Act

The shroud of secrecy surrounding the letters has led to cases where ISPs and others who received letters actually turned over more than was being sought, said Marcia Hofmann, a staff attorney with the EFF who has worked on NSL cases While it's not clear how the gag order requ...

EXPERT ADVICE

Open Source Software: The Power of Community

Open source software gives enterprises a jump start to developing their online community framework, both in terms of time and cost. It also allows enterprises to open up development to internal staff and external users. The next generation of online communities demands participation, and open source software welcomes and embraces it...

Meeting SOA and Web Services Security Challenges, Part 2

"SOA compounds the security decision because many moving parts, as in modular programs, come together as the final application. IT and security staffs need to closely coordinate at the beginning of an SOA project in order to determine the appropriate mitigation of confidentiality, integrity and availability," he said...

Back to School for Students, Back to War for RIAA

The reaction by universities to the campaign has been mixed, according to EFF Staff Attorney Fred von Lohmann "Some universities have taken the strong position that they are not going to play an enforcement role on behalf of the RIAA," he told the E-Commerce Times....

Meeting SOA and Web Services Security Challenges, Part 1

Management and IT staff face the vexing problem of striking the right balance between realizing the intended benefits of SOA and Web application services while at the same time securing information and their IT infrastructures "As a company establishes its SOA strategy it must...

Tiny Cube Virtualizes Desktop Computing

Taken together, the savings in energy and IT staff time add up to a TCO reduction of US$3,200 per machine, Pano said "The biggest advantage is that it doesn't have any embedded operating system that needs to be managed or patched," Michael Rose, associate research analyst for ...

EXPERT ADVICE

Save the Customers, Save the Acquisition

New users will benefit the most by working with a consulting organization or train internal support staff to ensure that processes are properly enabled and ready to meet the needs of people who work in marketing For example, EMM tools can:...

AOL Gets Green Light to Buy Targeted Ad Firm

The action means that staffers examining the proposed merger to evaluate the impact on consumers found no reasons why it should not go forward and that the commission agreed to stop evaluating the merger before the 30-day review period had ended Refining the Delivery Process...

The Hidden Wealth in Domain Names

How to draw the advertising industry into the secondary market for domain names is preoccupying the domain name industry this year. Domain industry convocations have been grappling with the issue, seeing it as providing an opportunity for the secondary market to scale up and achieve sustained profitability and liquidity ...

EXCLUSIVE INTERVIEW

Red Lambda CTO Robert Bird: Putting a Harness on P2P File-Sharing

Obviously it exposes the university students and faculty and staff who are using these peer-to-peer protocols for improper reasons. It exposes them to quite a bit of legal trouble. The RIAA (Recording Industry Association of America), the Motion Picture Association, the BSA (Business Software Alliance) have all been very aggressive in trying to pursue piracy on these networks. They're not afraid -- they certainly have the tools to do it, and they run these huge dragnets that let them detect file-sharing very conclusively now. In terms of that kind of exposure, they're really allowing their people to be exposed, if you will...

EXPERT ADVICE

It’s 10 P.M. – Do You Know Where Your Data Is?

Smaller firms, while potentially having a much smaller number of systems and interaction points between systems, also have fewer staff available to deal with and attend to keeping track of data within the organization. Both large and small firms also have to address the issue of locating places where data exists "under the radar"; for example, QA (quality assurance) systems that use a copy of production data for test, developers who might make a copy of data elements to test transaction flows, and staff who might send or receive data via unapproved means to get the job done...

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