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Electric-car battery maker A123 Systems earlier this week filed a lawsuit against Apple in a Massachusetts Superior Court in Middlesex County. A123 also sought a temporary restraining order and preliminary injunction to stop its former employee, Mujeeb Ijaz, from violating his non-disclosure and non-compete agreement ...

Customer satisfaction with retail has dropped for the first time in four years, according to the American Customer Satisfaction Index -- except in the subcategory of e-commerce. ...

For companies such as Cisco, the Internet of Things represents a wealth of untapped riches. The company, which recently reported a 7 percent year-over-year jump in revenue for the quarter ending in January, attributed some of its growth to the Internet of Things -- or as the CEO John Chambers referred to it, the Internet of Everything. He recently said that the Internet of Everything will propel Cisco into becoming a leading IT solutions provider...

A year or so after it acquired Parature, Microsoft last month unveiled the Spring '15 release of Parature from Microsoft. The new application, the first major release since the acquisition, adds to Parature's self-service and knowledge management functionality ...

On Sunday evening, as a record 114.4 million people watched Katy Perry, Lenny Kravitz, and Missy Elliott rock out during the Super Bowl's halftime show, another show was underway, as well ...

Users of Verizon Wireless' network and products will find it will be easier to opt out of the carrier's tracking activities. Verizon Wireless, similar to other carriers such as AT&T, has been using a "supercookie" identifier to follow smartphone users' mobile Web activity. This data is then packaged and sold to marketers ...

Credit card users may be dismayed by findings MIT Researchers reported last week in the journal Science: Just a few pieces of vague non-identifying information, namely the dates and locations of four purchases, were enough to identify 90 percent of people in a data set of 1.1 million credit card users over a three-month transaction period ...

The Federal Communications Commission on Tuesday issued a warning that intentional blockage of personal WiFi hotspots was illegal and would be subject to enforcement. ...

Engage.cx just closed its first investment round -- US$2.9 million in Series A financing. ...

Apple is expected this week to report that last year's iPhone sales in China exceeded those in the United States, according to the Financial Times. ...

Crash Override made its official debut last week, promising a new way to support people who become the targets of online bullying and harassment. ...

Amazon Studios on Monday announced it would begin to produce and acquire original movies for release in theaters. Amazon Prime customers will be on an early distribution list, with the movies becoming available to them four to eight weeks after their theatrical debuts. ...

Etsy is working on an initial public offering that could debut this quarter, Bloomberg reported Tuesday, citing unnamed sources familiar with its plans ...

The Consumer Financial Protection Bureau on Tuesday introduced Owning a Home, a set of online tools designed to make it easier for consumers to comparison shop for the best deal in mortgage financing ...

The practice of repeatedly serving up ads for products consumers previously viewed or asked about -- called "retargeting" -- not only works, but works so well that its use is spreading beyond simple marketing. So says a recent survey of marketers conducted by Adroll, which provides this type of ad technology. The company released the results this week...

The Monday after the Thanksgiving Day holiday weekend, aka "Cyber Monday," lived up to its name and more this year. ...

AgilOne has rolled out an enhanced version of its predictive marketing platform with new tools, as well as improvements to fine-tune its forecasting capabilities, said Chief Marketing Officer Dominique Levin. ...

It was the best of times and the worst of times for retailers over the 4-day long Thanksgiving Day-Black Friday weekend. ...

Some US$13.1 billion in sales are anticipated this Thanksgiving weekend across all manner of channels, from mammoth shopping centers to online retailers to local shops and pop-up stores. ...

Salesforce.com on Monday launched App Hub, an upgrade to its Desk.com customer service platform. App Hub features more than 50 apps for a wide range of functions including e-commerce, email marketing, telephony and text messaging. ...