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Data science has become mission-critical to many enterprises. Companies in the United States will spend billions on third-party audience data in 2018 and even more on third-party solutions to use that data, as they move toward becoming model-driven, Internet Advertising Bureau projections indicate ...

Inbenta on Thursday released new application programming interfaces and software development kits that let enterprises customize chatbots ...

Facebook has taken down more than 270 pages and accounts operated by the Internet Research Agency, a Russian troll farm, CEO Mark Zuckerberg announced Tuesday. ...

Intel on Tuesday unveiled its latest family of 8th generation Core processors ...

Many small and mid-sized businesses, especially etailers, conduct a substantial amount of their business on Facebook ...

Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite ...

Snapchat soon may have a Connected Apps feature that is similar to the functionality at the heart of the Cambridge Analytica brouhaha, which has Facebook writhing under congressional scrutiny and consumer backlash. ...

Adobe this week introduced three features to its Target application in an effort to improve customer experiences through increased personalization: ...

Smart Homes: The Power, the Pleasure and the Pain, Part 1 ...

Small businesses use social media extensively, according to the results of a recent Clutch survey of 351 United States firms with fewer than 500 employees ...

Google on Wednesday launched Subscribe with Google and several other journalism-related initiatives ...

Accent Technologies this week announced the release of its new CRM Supercharger application, which guides selling and sales performance by applying intelligent data analytics to sales and buyer engagement data ...

The Nest Hello video doorbell and the Nest x Yale Lock became available last week, and the company announced its new Nest Temperature Sensor as the latest addition to its smart home lineup ...

Walmart on Wednesday said it would expand its Online Grocery Delivery service, currently available in six markets, to more than 100 metro areas across the United States. Its plans call for covering more than 40 percent of U.S. households by the end of the year ...

Salesforce this week launched Salesforce Essentials, a collection of intelligent apps targeting small and mid-sized businesses. ...

Pegasystems on Tuesday launched Pega Sales Coach, an artificial intelligence-powered addition to Pega Sales Automation ...

"Blockchain" is the word on everyone's lips in the tech industry, with vendors pushing it as a solution for everything from banking and finance to retail and apparel ...

The voice shopping market in the United States will rise from its current US$2 billion valuation to $40 billion by 2022, according to survey resultsOC&C Strategy Consultants released last week ...

Zoho this week unveiled Zia Voice, a conversational artificial intelligence chatbot for sales teams that works with Zoho CRM ...

AdRoll on Tuesday announced RollWorks, a new division that will provide business-to-business marketers with highly targeted, personalized marketing at scale across multiple channels and devices ...