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At least 145 million Americans -- half the population of the United States -- were impacted by the recent data breach at Equifax that netted thieves personal information such as names, addresses, birthdates, Social Security Numbers and driver's license numbers ...

Black Friday falls on Nov. 23 this year, but retailers already have begun to promote the huge discounts they plan to offer in its name. Some deals already are available to shoppers ...

Optimove this week released a new version of its relationship marketing hub ...

Sony on Wednesday revived its robot dog, Aibo, which it put down, so to speak, in 2006 ...

Keeping customers satisfied is the No. 1 priority of any retail business. Technological advances such as interactive voice response systems, chatbots, omnichannel accessibility and robotics have helped many large e-commerce companies improve customer satisfaction rates ...

Advances in technology -- including speech analytics, metrics, a wider array of scrabble data, and perhaps even big data -- are making gamification a must-have tool in customer relationship management, call centers, collections, sales and other business areas ...

New companyNoon Home officially launched on Thursday and simultaneously unveiled its Noon Smart Lighting System, after two years of raising funds and developing products in stealth mode ...

Apple has reduced the accuracy of the iPhone X Face ID feature to speed up production, Bloomberg reported Monday ...

Clari, which develops software focusing on the opportunity-to-close, or OTC, process, on Wednesday announced integrations with DocuSign, Clearslide and Xactly ...

Early reviews of the Harman Kardon Invoke with Cortana -- the smart speaker that features Microsoft's personal assistant -- have been lukewarm at best ...

ShippingEasy on Thursday launched Automated Email Marketing as an addition to its customer management module ...

Accenture Interactive and SAP Hybris on Wednesday announced a partnership to create a new platform that will let users build and curate end-to-end contextual, personalized customer experiences -- from marketing, e-commerce and offline shopping to customer service and loyalty management ...

Microsoft on Tuesday launched the Surface Book 2, positioning it as the laptop of the future ...

Bpm'online on Thursday introduced software update 7.11 for its intelligent customer relationship management and business process management platform, with more than 200 improvements designed to accelerate strategy execution ...

Cloudflare on Wednesday released the beta version of Cloudflare Stream, a new, inexpensive streaming video service ...

AppDirect on Tuesday announced new products and functionality for its Cloud Commerce Platform ...

Microsoft on Friday announced completion of the Marea undersea cable, which stretches 4,400 miles between Virginia Beach, Virginia, and Bilbao, Spain ...

Brightpearl, which offers a cloud-based retail management system for mid-sized retailers and wholesalers, on Wednesday launched a new Enterprise Partner Program ...

Social sales and marketing software provider Nimble and cloud services consultant NeoCloud on Thursday announced a partnership to deliver a simple, affordable contact management and CRM package for Microsoft Office 365 and GSuite users ...

Insite Software on Tuesday released the InsiteCommerce Mobile App, describing it as the first fully configurable white label mobile app built for leading manufacturers and distributors ...