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Calling Facebook Customer Service? Beware of Fraudsters

A Google search for a Facebook customer support phone number may direct users to a number set up by fraudsters, according to NPR ...

Samsung’s Note7 Post Mortem Turns Up 2 Problems

Samsung is set to release the results of its Galaxy Note7 investigation on Monday, explaining the underlying causes of the problems that led to the phone's demise ...

New LinkedIn Site Design Encourages Engagement

LinkedIn on Thursday announced a new look tied to a complete overhaul of its technology architecture, which brings conversations and content front and center. ...

Google Gives Google+ Some Nips and Tucks

Google on Tuesday announced three new updates to Google+ in an effort to revive interest in the faltering product ...

Clarabridge Delivers Retail Banking Package

Clarabridge, which offers Software as a Service and on-premises software products designed to help companies improve their customer experience management, on Tuesday announced a full-service solution for retail banking ...

Nintendo Banks on Switch Hit

Nintendo on Thursday announced the Nintendo Switch handheld gaming console, its long-awaited successor to the poorly received Wii 2 ...

Amazon Growth Spurt to Create 100K New Jobs

Amazon on Thursday announced it will create more than 100,000 new jobs across the United States over the next 18 months, ranging from entry-level opportunities to positions for engineers and software developers. All will be full-time jobs with full benefits ...

New Facebook Project Aims to Strengthen Journalism

Facebook on Tuesday unveiled the Journalism Project, which is designed to establish stronger ties with the journalism industry. ...

Pentagon Battle-Tests Micro Drone Swarm

The United States Department of Defense on Monday announced a successful demonstration of one of the world's largest micro drone swarms at China Lake in California ...

New CEO to Guide FinancialForce’s Ambitious Growth Plans

Cloud-based ERP firm FinancialForce on Friday named a new CEO, Tod Nielsen, who previously served as executive vice president of platform at Salesforce. ...

Apple’s Great App Store Sales May Not Signify Much

Apple's App Store racked up an all-time high of US$240 million in sales on the first day of this year ...

Snapdragon-Powered AR Smartglasses Are the Real Deal

Qualcomm on Tuesday debuted its groundbreaking Snapdragon 835 system on a chip at CES ...

Norton Core Router Gives Home Security a New Design

Norton by Symantec on Tuesday announced the Norton Core secure router for smart devices in the connected home at CES in Las Vegas ...

Germany Could Ding Facebook for Fake News

The frenzied 2016 election cycle mercifully is over, but Facebook's fake news problem isn't going away. The company may face steep fines in Germany if it fails to address it satisfactorily. ...

Samsung May Unleash a Beast

Hot off the rumor mill on Wednesday is news of a new feature Samsung may include in its upcoming Galaxy S8. It's dubbed "Beast Mode," and that's just about all that is known about it so far. ...

Softbank Pumps $1B Into Global Web Access Race

Softbank has cut a check for US$1 billion to OneWeb, which plans to build a constellation of satellites to provide Internet access to underserved parts of the world, the companies announced Monday ...

Uber Staff Still Stalking Customers, Claims Suit

The controversy over Uber staff using the company's tech to track people's movements was reignited this week when information in a pending lawsuit began circulating in the tech press ...

Sales, Marketing Poised for AI Revolution

Artificial intelligence will revolutionize marketing in the next five years, according to survey results Demandbase released this week ...

Nvidia Takes Self-Driving Journey to California Roads

Nvidia last week began test-driving autonomous cars on California roads, after the state's Department of Motor Vehicles gave it the green light, according to The Verge ...

Salesforce Releases Texting Customer Service Chatbot

Salesforce on Tuesday released LiveMessage, a chatbot that lets enterprises users engage customers through messaging apps such as Facebook Messenger, SMS or MMS directly within its Service Cloud ...

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